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Mercedes-Benz of Fayetteville

Fayetteville, NC

4.8
512 Reviews

420 Glensford Dr

Fayetteville, NC

28314

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Showing 512 reviews

February 06, 2022

Dealership is very nice ,clean and friendly. It was Dealership is very nice ,clean and friendly. It was truly a pleasure meeting the staff that worked with me. More

by at.jackson21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Winston, and the sales manager.
Feb 07, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the kind words! We are so happy that you had such a great experience at our dealership. We hope to see you back at Mercedes-Benz of Fayetteville soon!

January 26, 2022

Exceptional service is always Jamie takes good care of his customers. Chris is always pleasant as well and Julie is just awesome More

by tramaineorellana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie, Marcus
Jan 28, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review! We hope to see you back at Mercedes-Benz of Fayetteville soon!

January 18, 2022

As always,Mercedes-Benz of Fayetteville’s service department took care of my car in the time they promised, let me know about service needs they detected, and did an excellent job servicing my car. More

by chiefkeith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
Jan 19, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review! Our service team at Mercedes-Benz of Fayetteville is so happy that we could provide you with such excellent service and care. Until we see you again- take care!

January 11, 2022

The service department representatives were very friendly, and accomodating. They invited us to have refreshments and turn on the tv as we waited. The wait time was longer than I expected when I had More

by drsmj54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember
Jan 13, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the kind words! We are so happy that you had such a great experience with our service department at Mercedes-Benz of Fayetteville. Until we see you again, take care!

December 28, 2021

Mercedes Benz of Fayetteville is the very best with world class people working there who truly care about their customers! Getting ready to buy my 31st vehicle from them when I get back home from a Ca More

by George
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg, Julie, Ward, Rosa, Marty, Jamie and Emanuel
Dec 29, 2021 -

Mercedes-Benz of Fayetteville responded

Thank you for the kind words, George! It's reviews like this one that make us excited to come to work each day. As a long time customer of Mercedes-Benz of Fayetteville- we hope to see you soon. Take care!

Dec 29, 2021 -

George responded

See you early on Saturday, January 1st for my 31st vehicle from you good folks. Are you open this Saturday?

December 22, 2021

The Service Experience was excellent. The sales experience and request for feedback/support from Mr. Dudak was extremely disappointing. Mike More

by halemwh
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Mr. Lee
Dec 23, 2021 -

Mercedes-Benz of Fayetteville responded

Thank you for your feedback, Mike. We would like to learn more about your sales experience. Please don't hesitate to reach out to General Manager Greg Dudak at 910-638-5448 to discuss.

Dec 23, 2021 -

halemwh responded

Thanks My phone number is 843-597-4637

December 17, 2021

Always great service & great communication coming from my service advisor Jamie. Billing is always accurate & understandable. More

by dhempstead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie, Reggie
Dec 20, 2021 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review! Our team at Mercedes-Benz of Fayetteville is so happy that we could provide you with such a great experience. Until next time, take care!

December 15, 2021

Service Department is top notch! Very helpful, timely, professional and courteous, I would suggest to anyone with Mercedes to have their vehicle service at this dealership. Thank You!!! More

by norman.w.mcqueen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherri
Dec 16, 2021 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review, Norman! We are so happy that we could provide you with such great service. Until next time, take care!

December 04, 2021

Courtney Wa amazing ! This Is My second purchase with him & he does it well. I came all the way from Durham NC to work with him. I don’t trust anybody else. More

by Marcellettehenry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney, Rosa
November 20, 2021

Mercedes Benz of Fayetteville is Excellent! Tyhiem Baker my salesman is the Best! First Mercedes Benz was a birthday gift it was certified we upgraded within 3 months to a brand new 2021 Mercedes Benz! Emma More

by Sjp-douglas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyhiem Baker
Nov 22, 2021 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review of Mercedes-Benz of Fayetteville! We are so happy that our team could provide you with a great experience from start to finish! We hope to see you again soon!

Nov 22, 2021 -

Sjp-douglas responded

Tyhiem I’m already looking for a 2022 Mercedes Benz for my 50th Birthday Gift in February, this time no suv. I’m thinking of a car!!! Look Out!! You will be seeing me soon/us!!

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