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Mercedes-Benz of Fayetteville
Fayetteville, NC
535 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
All of us at Mercedes-Benz of Fayetteville share this incredible achievement with all of you - our fantastic customers - without whom this award would not be possible. While we are thrilled with the recognition from Mercedes-Benz USA, you are the reason we go above and beyond to provide exceptional customer service. You choose a top tier brand; therefore, you should receive top tier service.
We also promise that we will not rest on these laurels, but we will continue to find new ways to make sure you thoroughly enjoy every visit to Mercedes-Benz of Fayetteville!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 535 reviews
September 09, 2022
Awesome experience my salesman T. J was knowledgeable about each vehicle I had questions about. The buying process was easy. No hassle I'm glad I stopped in to browse enjoying my new p J was knowledgeable about each vehicle I had questions about. The buying process was easy. No hassle I'm glad I stopped in to browse enjoying my new purchase More
by rolandajcksn
Employees Worked With
T.J. & Kevin Davis
September 02, 2022
Customer service was excellent by all employees from the time you drove to the service center until you drove off the lot and returned home. OUTSTANDING JOB!!!! time you drove to the service center until you drove off the lot and returned home. OUTSTANDING JOB!!!! More
by Lela
Employees Worked With
Tyheim Baker, Mr. Kendrick Davis and Mr. Shawn Arringto
August 31, 2022
Spoke with Nick a sales rep and asked him to email me the price with sales tax and fees he told me he wouldn’t waste his time doing that and I told him I felt that was disrespectful and he responded with han price with sales tax and fees he told me he wouldn’t waste his time doing that and I told him I felt that was disrespectful and he responded with hanging up on me. I called back and spoke to the manager and she told me it’s because he’s from Boston and he’s not rude that’s just how he acts. More
by joe
Employees Worked With
Nick
August 14, 2022
Meagan Slade was exceptional. Although I have had a few issues with this service department in the past, both the Service manager and Meagan were professional and understanding. Although I have had a few issues with this service department in the past, both the Service manager and Meagan were professional and understanding. I will continue going back to this service department although I will check all of the work performed. More
by dosumbrellas
Employees Worked With
Meagan Slade
August 12, 2022
Super people to deal with. The service department is top rate. The people working in the service department are very knowledgeable and polite. The service department is top rate. The people working in the service department are very knowledgeable and polite. More
by tdillon3
Employees Worked With
Jordan
August 10, 2022
This was the easiest dealership I have worked with so far. Courtney Mcgregor was very professional. This gentleman need a raise. First time I did not feel pressured by a car salesman. I walked out happil far. Courtney Mcgregor was very professional. This gentleman need a raise. First time I did not feel pressured by a car salesman. I walked out happily and appreciate the great customer service. More
by Angel Burgos
Employees Worked With
Courtney Mcgregor
