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Mercedes-Benz of Fayetteville

Fayetteville, NC

4.8
512 Reviews

420 Glensford Dr

Fayetteville, NC

28314

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Showing 512 reviews

September 02, 2022

Thanks to Courtney/Rosa for their exceptional customer care and team effort!! Thank you Mercedes Benz of Fayetteville, NC, you got it all!!! More

by rstacker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courthey/Rosa
Sep 06, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review!

August 31, 2022

Spoke with Nick a sales rep and asked him to email me the price with sales tax and fees he told me he wouldn’t waste his time doing that and I told him I felt that was disrespectful and he responded with han More

by joe
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick
Sep 01, 2022 -

Mercedes-Benz of Fayetteville responded

Joe- thank you for taking the time to leave us your feedback. We would like to learn more about your experience, and hope that you will give us the opportunity to discuss. Please don't hesitate to reach out to General Manager Greg Dudak at 910-638-5448. Thank you.

Sep 01, 2022 -

Mercedes-Benz of Fayetteville responded

Joe- thank you for taking the time to leave us your feedback. We would like to learn more about your experience, and hope that you will give us the opportunity to discuss. Please don't hesitate to reach out to General Manager Greg Dudak at 910-638-5448. Thank you.

August 26, 2022

very nice people. very knowledgeable. I service my vehicle here on a regular basis and plan to continue More

by rlee@mboffayetteville.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Sinacori
Aug 26, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review!

August 14, 2022

Meagan Slade was exceptional. Although I have had a few issues with this service department in the past, both the Service manager and Meagan were professional and understanding. More

by dosumbrellas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meagan Slade
Aug 15, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review! The team at Mercedes-Benz of Fayetteville look forward to taking care of your service needs in the future. Until then-take care!

August 12, 2022

Super people to deal with. The service department is top rate. The people working in the service department are very knowledgeable and polite. More

by tdillon3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
Aug 15, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the kind words! We truly appreciate you taking the time to leave such a wonderful review, and look forward to seeing you again in the future!

August 12, 2022

Jordan was excellent to work with. Kept me informed via text, and she was very professional. JLD More

by jldawkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
Aug 15, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review!

August 10, 2022

This was the easiest dealership I have worked with so far. Courtney Mcgregor was very professional. This gentleman need a raise. First time I did not feel pressured by a car salesman. I walked out happil More

by Angel Burgos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Mcgregor
Aug 15, 2022 -

Mercedes-Benz of Fayetteville responded

Angel- thank you for the kind words. We are so happy that Courtney provided you with such a wonderful experience. Until we see you again- take care!

August 08, 2022

It truly was a great experience. Mr. Davis, was very accommodating. He answered all of my concerns and got help for areas where he felt I need reassurance. His attitude and willing More

by apostlekellyspeaks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Winston Davis
Aug 09, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review! We are so happy that our team provided you with a wonderful dealership experience. We look forward to seeing you again soon!

Aug 12, 2022 -

apostlekellyspeaks responded

You definitely will see me again. I will be sending all my friends and family. Everyone deserves a great experience buying such a large purchase.

August 06, 2022

Greg and team are amazing. Got a great deal on my trade and love the new Benz! More

by stacieipock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg, Nick, Shawn
Aug 08, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review! We look forward to seeing you back at Mercedes-Benz of Fayetteville in the future!

August 03, 2022

Excellent sales department staff, Emanuel and Julie are worthy of an award - Service department is exceptional as well More

by cbaxley77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emanuel - Rosa - Julie
Aug 05, 2022 -

Mercedes-Benz of Fayetteville responded

Thank you for the 5-star review!

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