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Mercedes-Benz of Fayetteville

Fayetteville, NC

Overview
Reviews
Vehicles
4.9
521 Reviews
Call Dealership (910) 487-0000
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420 Glensford Dr

Fayetteville, NC

28314

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Showing 521 reviews

April 18, 2025

I was greeted as I drove in and taken care of immediately. Steve had my paperwork ready and took great care of me. More

by mclp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Stackhouse
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April 07, 2025

Great experience with all, specially Ms. Bowman. Transparent, professional, and a comfortable environment. They are customer focused which makes them effective communicators. More

by RM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bowman, Berdicia, and Justin
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April 05, 2025

The dealership was very clean and Sam was phenomenal. He had the car ready for me for the test drive and explained all of the features and benefits in detail. He is truly a great asset to your dealersh More

by Ty Holliday
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam and finance guy
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March 06, 2025

My husband and I are beyond pleased. Customer service excels expectations. Everyone should purchase their next flagship at Benz of Fayetteville. Sam & Rosa. It’s that G580 next…#Ph.DBenz More

by Kanautica Zayre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam and Rosa
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February 13, 2025

This is the third time buying a car from Mercedes -Benz of Fayetteville. Nick makes buying a car so easy. More

by mikec914a
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
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Feb 14, 2025 -

Mercedes-Benz of Fayetteville responded

Thank you for choosing Mercedes-Benz of Fayetteville for your car purchases, Mike. We're glad to hear that Nick was able to make the process easy for you. We appreciate your loyalty and look forward to assisting you with any future automotive needs.

January 24, 2025

Everyone was there to greet and assist me when I called for assistance in an emergency. Thanks to all of the great guys and gals! More

by scottys2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Feb 06, 2025 -

Mercedes-Benz of Fayetteville responded

Hi there, thank you for your kind words! We’re glad you enjoyed your visit and found our team to be so helpful. Your appreciation means a lot, and we’re always here to help whenever you need us! Take care!

January 24, 2025

My salesman Mr. Will was amazing, he was patient and very knowledgeable. He made my buying experience smooth. More

by l_mosley41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will W
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Feb 06, 2025 -

Mercedes-Benz of Fayetteville responded

Hi there, thank you for sharing your experience! We’re so glad to hear that our team was able to make your buying experience smooth. We truly appreciate your feedback and look forward to assisting you again in the future! Have a great rest of your day.

January 23, 2025

The dealership provide professional services which were both courteous and respectful in the purchase of a vehicle. All of my needs were met. Negotiations were fair. More

by gcaison
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Caterino, Julie Rutgers, Kendrick Davis
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Feb 06, 2025 -

Mercedes-Benz of Fayetteville responded

Hi there, thank you for your kind words! We’re thrilled to hear that our team was able to meet your needs and provide a smooth and respectful experience. We appreciate your feedback and look forward to serving you again in the future!

December 31, 2024

Excellent service at this dealership. Mercedes prices can be high, but quality is worth it, More

by emholden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Johnson
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Feb 06, 2025 -

Mercedes-Benz of Fayetteville responded

Hi there, thank you for your feedback! We’re glad to hear you had an excellent experience with us. We appreciate your support and look forward to assisting you again in the future! Take care.

November 24, 2024

The customer service is exceptional. Mercedes Benz of Fayetteville is always friendly and thorough in the Service Department. More

by mstanya411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trina
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Dec 03, 2024 -

Mercedes-Benz of Fayetteville responded

Thank you for your kind words! We’re so glad to hear that you’ve consistently had a great experience with our Service Department. Providing friendly and thorough service is something we take pride in, and it’s wonderful to know that it shows. We appreciate your continued trust in Mercedes Benz of Fayetteville and look forward to serving you again soon!

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