Mercedes-Benz of Durham

Maryann Wrenn is phenomenal lady to work with and will get you into your perfect car. Scott Ragland the sales manager is also very helpful! get you into your perfect car. Scott Ragland the sales manager is also very helpful! More

Toyota 4-runner purchase Our experience was wonderful from the moment we walked through the door. Maryann was very personable, knowledgeable, & detailed. She helped us find a Our experience was wonderful from the moment we walked through the door. Maryann was very personable, knowledgeable, & detailed. She helped us find a vehicle that fit our needs which allowed us to feel more comfortable making our purchase. We drove away without any questions and had a great experience! More

Very professional and warm service! This dealership provided very professional and warm service. I bought the ideal car and am very satisfied with their after-sales service. I highly re This dealership provided very professional and warm service. I bought the ideal car and am very satisfied with their after-sales service. I highly recommend Mercedes-Benz of Durham. More

Excellent Service and Product Specialist Ms.Wrenn! I bought my Mercedes from Hendrick Mercedes-Benz Durham Southpoint in January 2020. My experience was excellent and one of the reasons that I chose Me I bought my Mercedes from Hendrick Mercedes-Benz Durham Southpoint in January 2020. My experience was excellent and one of the reasons that I chose Mercedes-Benz Durham is the customer service. The product specialist Ms. Maryann Wrenn was also one of the most important reasons that I chose Mercedes-Benz of Durham. From the beginning, Ms.Wrenn helped us a lot in choosing the correct car for me and my family. She went through about every detail and found the appropriate SUV for our needs. She is an excellent product specialist (10/10) and I will be recommending her and Mercedes-Benz of Durham to everyone. More

Kris has been our service advisor for several years. His attention to detail and excellent persona makes taking my husbands car in for service easy! attention to detail and excellent persona makes taking my husbands car in for service easy! More

Seth Williford is an outstanding member of the Mercedes Benz of Durham service team. Seth is very passionate about providing excellent customer service. He consistently gives 100% to ensure that we are com Benz of Durham service team. Seth is very passionate about providing excellent customer service. He consistently gives 100% to ensure that we are completely satisfied with the service that we receive. Thank you Seth for all that you do! More

We had an amazing experience with Maryann at Mercedes of Durham! She was friendly, and answered our questions professionally and really made us happy with choosing Mercedes Durham for our latest car purchas Durham! She was friendly, and answered our questions professionally and really made us happy with choosing Mercedes Durham for our latest car purchase! Will be happy to purchase our vehicles here again! More

Great dealership I bought a used vehicle from this dealership. Everyone was friendly and knowledgeable and made the experience a pleasure. I would highly recommend t I bought a used vehicle from this dealership. Everyone was friendly and knowledgeable and made the experience a pleasure. I would highly recommend this dealership. More

Excellent customer service Marcus is awesome! He is patient & caring. With rheumatoid & osteoarthritis, I need certain features. When they did not have a good fit for me there Marcus is awesome! He is patient & caring. With rheumatoid & osteoarthritis, I need certain features. When they did not have a good fit for me there on the lot, he searched for us & found a perfect fit! He even spent the better part of his day going to pick it up. The entire staff are great to work with. It's evident they enjoy & value great customer service. 😃 More

Superb Customer Service Top notch experience with Mercedes of Durham. From purchase to car wash services everyone is always courteous and friendly. Marcus is friendly, extre Top notch experience with Mercedes of Durham. From purchase to car wash services everyone is always courteous and friendly. Marcus is friendly, extremely knowledgeable of the product and takes great patience to show how everything works with the vehicle. He also knew exactly what maintenance and tire packages I wanted and everything was ready to go upon arrival. He is truly an asset to the team. Daniel in finance made the purchase easy breezy to get the paperwork signed and I was out and driving my new car within about 30 minutes! I would recommend Mercedes of Durham and the entire team headed by the awesome Josh Vaughn to any and everyone in the market for a new Benz or certified pre owned vehicle. Certainly will return for future purchases as I love owning and driving when only the BEST will do! My husband is also a fan-he drives the 2019 CLA and he loves it and the dealership. More