Mercedes-Benz of Denver
Denver, CO
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This dealer has gone downhill since we started working with them in 2020. Lots of confusion, unclear communication, mistakes, and just overall cluelessness. with them in 2020. Lots of confusion, unclear communication, mistakes, and just overall cluelessness. More
Awesome dealer experience. A perfect balance of friendly, capable, talented, and professional. I don't live in Denver but I'd go out of my way to buy through this dealer again. A perfect balance of friendly, capable, talented, and professional. I don't live in Denver but I'd go out of my way to buy through this dealer again. Shout out to Leo and all his hard work and excellent service. More
I did not know what to expect when I came across a used vehicle listing at Mercedes-Benz of Denver. The vehicle was for my teenage drivers to share and definitely not going to be a huge financial investme vehicle listing at Mercedes-Benz of Denver. The vehicle was for my teenage drivers to share and definitely not going to be a huge financial investment - it just needed to be dependable enough to drive locally and not have major mechanical repairs worth more than the car itself. We were definitely not a stereotypical Mercedes-Benz customer when we arrived at the dealership to see the vehicle, but Griffin and the dealership never treated us with anything but hospitality and professionalism. My teenagers got a kick out of the V.I.P. tag on the vehicle and the silver Mercedes-Benz license plate holder as we took the vehicle out for a test drive with Griffin in the surrounding area. Pleasant and genuine throughout, Griffin answered any questions I had and stayed past closing that Saturday to work through paperwork so we could close on Monday (unfortunately my bank was closed already on Saturday, preventing my ability to get the cashier's check ready). As Griffin had promised, the vehicle was meticulously detailed when we arrived on Monday - it did look almost like an entirely new vehicle! I can truly say the grins on my teenagers' faces on Monday as Griffin handed them the key and as they opened the gift box with the two Mercedes-Benz key chains inside was a testament to the warm welcome and happy memory that was made for their first car and buying experience. Thank you so much! More
Thank you Jacob, Mark and Marco for the excellent customer service. From the start we felt very at ease. Even when there was an issue with the truck they did everything to help us through it and ke customer service. From the start we felt very at ease. Even when there was an issue with the truck they did everything to help us through it and keep us informed. A bad situation could have developed but never did because of these gentlemen. We are extremely pleased with how they took care of us. More