Mercedes-Benz of Denver

Jacob is outstanding. I could write a huge letter but there is now reason. If you want it right and expect to be treated well, see Jacob, you will not be dissapointed. there is now reason. If you want it right and expect to be treated well, see Jacob, you will not be dissapointed. More

I was having trouble with my other lease that I received through you and was not going to lease with Mercedes anymore. After Louie heard what I said he thanked me on the phone. Two days later he called me b through you and was not going to lease with Mercedes anymore. After Louie heard what I said he thanked me on the phone. Two days later he called me back and told me he told the manger what I said and they wanted to keep me as a loyal customer. I went down to the dealership and they not only fixed the problem, they allowed me to switch vehicles to the vehicle I wanted for the same price. I have leased other vehicles before but this is the first dealership that has ever made me feel as if they wanted to earn my return business. I do feel I will continue to use them in the future. I would like to thank the manager (who I never met he never even came out for any thank you's very classy) for the work he did behind the scene and Louie who took the time to listen to me and worked to keep me as a client. More

Everyone I contacted did a great job. We had a loaner car and contacted us when everything was done. Explained everything. Very pleased. Thank you very much. car and contacted us when everything was done. Explained everything. Very pleased. Thank you very much. More

The body work was excellent. Car looked like new when it was completed. Service advisor kept us up to date on the status of the repair while in process. THANK YOU! was completed. Service advisor kept us up to date on the status of the repair while in process. THANK YOU! More

Everything was fine but it often seems like the hours billed are more than the time the car is in the shop.I assume that is a cost per repair regardless of how long it actually takes a tech. to do it. billed are more than the time the car is in the shop.I assume that is a cost per repair regardless of how long it actually takes a tech. to do it. More

Excellent service in both the Sales and Service areas. Excellent service in both the Sales and Service areas. Service goes out of their way to get our cars in for service at a time that works for us. Gr Excellent service in both the Sales and Service areas. Service goes out of their way to get our cars in for service at a time that works for us. Great experience with the Sales Department. More

I was in to have the windows tinted on my E350. The service personnel were courteous, professional and timely. The service department got the work done on time as promised. service personnel were courteous, professional and timely. The service department got the work done on time as promised. More

It seems better service than before. They improved a lot. I had a good experience with service. The price is pretty good with a coupon. I had a good experience with service. The price is pretty good with a coupon. More

Megan has been taking care of my maintenance needs for over a decade, regardless of which dealership employs her. I'm loyal to a fault, and in this case, I'm loyalty lies with Megan. I'm happy to do bus over a decade, regardless of which dealership employs her. I'm loyal to a fault, and in this case, I'm loyalty lies with Megan. I'm happy to do business wherever she works. That said, I get outstanding service not only from her, but from the entire staff at Murray. Certainly I am not their biggest customer, but from the quality of the service provided, nobody would ever be able to tell. More

Professional service from scheduling to delivery. I will drive 25 miles further than the Westminster dealer to get service on my '11 GL & E 550's. This was my first service experience and it was GREAT. I drive 25 miles further than the Westminster dealer to get service on my '11 GL & E 550's. This was my first service experience and it was GREAT. I was impressed with the accommodations made and how well the entire process was explained. Please give recognition to the person that serviced this order. More