Mercedes-Benz of Denver

I took my car in for an airbag light. Jacob told me it would cost $750 to replace a wiring harness for the airbag. He sent me away without airbags because we didn't have the money to fix it at that moment would cost $750 to replace a wiring harness for the airbag. He sent me away without airbags because we didn't have the money to fix it at that moment. My husband googled the issue and found out that this wiring harness is too short from the factory and that Mercedes Benz was covering the repair through an extended warranty. This dealer risked the lives of my family by merely neglecting to look at the information that the manufacturer provides for them. I had to alert them. I went here with hopes of a positive experience. The only positive I got from it is that I am positive I won't return here for service. More

As when we purchased our GLK 350 in Sept ...... Louie was the best to work with! My wife and I came in during Mercedes days and registered each for the $500, but never got anything. Purchased 2 vehicles! the best to work with! My wife and I came in during Mercedes days and registered each for the $500, but never got anything. Purchased 2 vehicles! Still nothing thou? Why? More

If there is a friendlier group of pros I'd be shocked. Right down to this survey. No negatives to convey. Jacob was a great standard bearer in his example. Thanks to all! Right down to this survey. No negatives to convey. Jacob was a great standard bearer in his example. Thanks to all! More

Jacob is outstanding. I could write a huge letter but there is now reason. If you want it right and expect to be treated well, see Jacob, you will not be dissapointed. there is now reason. If you want it right and expect to be treated well, see Jacob, you will not be dissapointed. More

I was having trouble with my other lease that I received through you and was not going to lease with Mercedes anymore. After Louie heard what I said he thanked me on the phone. Two days later he called me b through you and was not going to lease with Mercedes anymore. After Louie heard what I said he thanked me on the phone. Two days later he called me back and told me he told the manger what I said and they wanted to keep me as a loyal customer. I went down to the dealership and they not only fixed the problem, they allowed me to switch vehicles to the vehicle I wanted for the same price. I have leased other vehicles before but this is the first dealership that has ever made me feel as if they wanted to earn my return business. I do feel I will continue to use them in the future. I would like to thank the manager (who I never met he never even came out for any thank you's very classy) for the work he did behind the scene and Louie who took the time to listen to me and worked to keep me as a client. More

Everyone I contacted did a great job. We had a loaner car and contacted us when everything was done. Explained everything. Very pleased. Thank you very much. car and contacted us when everything was done. Explained everything. Very pleased. Thank you very much. More

The body work was excellent. Car looked like new when it was completed. Service advisor kept us up to date on the status of the repair while in process. THANK YOU! was completed. Service advisor kept us up to date on the status of the repair while in process. THANK YOU! More

Everything was fine but it often seems like the hours billed are more than the time the car is in the shop.I assume that is a cost per repair regardless of how long it actually takes a tech. to do it. billed are more than the time the car is in the shop.I assume that is a cost per repair regardless of how long it actually takes a tech. to do it. More

Excellent service in both the Sales and Service areas. Excellent service in both the Sales and Service areas. Service goes out of their way to get our cars in for service at a time that works for us. Gr Excellent service in both the Sales and Service areas. Service goes out of their way to get our cars in for service at a time that works for us. Great experience with the Sales Department. More

I was in to have the windows tinted on my E350. The service personnel were courteous, professional and timely. The service department got the work done on time as promised. service personnel were courteous, professional and timely. The service department got the work done on time as promised. More