Mercedes-Benz of Denver

Terrible dealership -- all of the Mercedes Benz pricing with none of the Mercedes Benz renowned service to accompany it. You will be treated unfairly, have information withheld, and zero transparency in wo with none of the Mercedes Benz renowned service to accompany it. You will be treated unfairly, have information withheld, and zero transparency in working with any of the staff. I have been to Mercedes in Germany, and this dealership is an embarrassment to the brand. There aren't enough poor words to describe the treatment this dealership will give you. Just stay away. More

Lack of transparency from start to finish. Receive three different final invoices for charging the A/C system on my Mercedes ranging from $269 to $620. Asked with one should I pay as all were Receive three different final invoices for charging the A/C system on my Mercedes ranging from $269 to $620. Asked with one should I pay as all were confusing and provided no detail. It also took 3 days to get to my car even after having booked an appointment the week prior. Tried to get clarity and asked for detail. All I got is labor is high - yet it actually only took 30 minutes in labor to charge the A/C system. Not trustworthy or believable. $440 in labor for 30 min? Their shop rate is higher than a Ferrari. Go figure. I do not recommend. You won't get a straight answer or detailed invoice that explains everything. More

2017 C 300 CPO was purchased on May 2 2020 Bad review with MB of Denver as a repeat customer and service customer we purchased a suppostly CPO 2017 C300 was suppose to have a CPO inspection o Bad review with MB of Denver as a repeat customer and service customer we purchased a suppostly CPO 2017 C300 was suppose to have a CPO inspection on it .Come to find out the cabin filter was so dirty the car began to stink i had to replace it myself when i turned on the AC, The Sirius Radio never worked and they told me that its covered but the antenna is not and the cost is over $430.00 i assume they never checked the radio when doing the so called CPO inspection. i have waited 2 months for the 2nd FOB to be replaced and programmed and the drive seat was suppose to be fixed with a tear in the seat and the job performed on it was so bad my sons pants stuck to the touch up area. the sales manager said it is what it is. goes to show the class that that sales manger has. We will n ever deal with the dealership again More

wonderful and respectful salesman Excellent experience in Mercedes -Benz of Denver. I have to say that Lucas Bender is most gentle, genial and skillful client advisor. Although he was Excellent experience in Mercedes -Benz of Denver. I have to say that Lucas Bender is most gentle, genial and skillful client advisor. Although he was unfortunately involved in a car accident before, his optimism and confidence moved me very much. Really happy to know Lucas, and would be happy to buy a next car from Mercedes- Benz of Denver. More

Worst dealership in the state! I would highly recommend goin somewhere else if you need any type of services done to your car! I brought my car in for a pre purchase inspection and they told me a few thing goin somewhere else if you need any type of services done to your car! I brought my car in for a pre purchase inspection and they told me a few things were wrong with the car but nothing major so I bought the vehicle. A week later my car started acting up and I took it back to them and they told me that all these other issues popped up and that it would cost 7k to fix. Service advisor I had was Josh.”, he told me that “we can’t see into the future if anything is gonna go wrong with the car”. that’s exactly why the inspection is there and not to mention I brought the car back in that same week of the inspection!!! Anyways, got the list of things that was wrong and I told them to fix everything. They had my car for 4 weeks just to tell me AFTER I pick it up and drive off that they didn’t top off the oil because I asked for a oil change with the rest of the lists of issues. Not to mention that when I picked up the car the battery was acting up. I never had a issue with the battery, but now he tells me to drive the car around for a hour so it can charge the battery. This is not my fault!! The he tells me that I’m going to need a new battery actually now. Smh! Not to also mentions when I picked up the car all of the lights that needed servicing was still on! My car drove worse then when I brought it in. Then he tells me dont go to the service manager I’ll give you some money off just don’t tell them so I don’t get in trouble. Smh! I don’t care about 200$ After paying 7k I don’t expect to do anything but drive my car home. Then the service manager came by and accused me of smoking in the loaner I got. I literally drove the car home which is 2 miles away and went out of state. Came back and returned the car so there was literally 3-4 miles on the dash. But he’s gonna accuse me of smoking in the car and got real mad and started insulting me and kept accusing me of smoking when I clearly DID NOT! Overall horrible experience actually the WORST I ever received with any mechanic. My backyard mechanic would’ve atleast changed the oil correctly. Now my car had damages and won’t even start. My lawyer will definitely be reaching out. See you losers in court More

A SERVICE I took my car in for A-service. I made sure my technician explained what entailed the A service. I was in/out within an hour. My car was also washe I took my car in for A-service. I made sure my technician explained what entailed the A service. I was in/out within an hour. My car was also washed but not vacuumed. I am not sure if they suppose to vacuum it or not. But excellent service on THIS DAY Delores Evans More