
Mercedes-Benz of Denver
Denver, CO
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This is the 3rd car I have bought from this dealer. Since I moved 2 years ago, I checked with a dealer 2 miles from my home. It was not a pleasant and I never buy anything from people I don't like. Since I moved 2 years ago, I checked with a dealer 2 miles from my home. It was not a pleasant and I never buy anything from people I don't like. I returned to MB of Denver where the sales experience once again was great. There was no inventory on the car I wanted, and James Goza worked with me on finding a solution to my problem which was finding a car that week. I have used this dealership for many years and will continue to do so although it will entail a longer drive than I would like. More
Tony upton was the best. The service was great every body was very friendly. I will definitely be bringing by business back to Tony upton The service was great every body was very friendly. I will definitely be bringing by business back to Tony upton More
Our experience was nothing short of stellar. Our salesman, Tony Upton, was extremely knowledgeable about all Mercedes-Benz electric vehicles, and he helped us dial in the right electric vehicle Our salesman, Tony Upton, was extremely knowledgeable about all Mercedes-Benz electric vehicles, and he helped us dial in the right electric vehicle (i.e., our first one). He was professional and courteous, and he listened to our needs to guide us into the right car. He also pursued every little curiosity we had to get us all the information we needed, no matter what turn we took. And, we were super pleased with everyone involved behind the scenes (finance, sales manager, etc.), to make the whole experience outstanding. In fact, we came back the very next day & leased another MB EV. More
Our experience was nothing short of stellar. Our salesman, Toni Upton was extremely knowledgeable about all Mercedes-Benz electric vehicles, and he helped us dial in the right car. He is prof Our salesman, Toni Upton was extremely knowledgeable about all Mercedes-Benz electric vehicles, and he helped us dial in the right car. He is professional and courteous, and he listened to us to guide us into the right car. He also pursued every little curiosity we had to get us all the information we needed, no matter what turn we took. And, we were super pleased with everyone involved behind the scenes (finance, sales manager, etc.), to make the whole experience outstanding. Denver Mercedes-Benz is the place to buy/lease your vehicle! More
The employees I dealt with we're decent but apparently overwhelmed as a bunch of the staff - both sales & finance had resigned the day before. I love the car, but nothing was really explained to me as far overwhelmed as a bunch of the staff - both sales & finance had resigned the day before. I love the car, but nothing was really explained to me as far as updates in operating the vehicle and no owner's manual; however, I had owned a similar car that was 8 years older. I had to show a better quote from another dealer on my trade-in to get the additional 1k match. Then I had to wait for two hours in the lobby after passing all credit and endorsing all paperwork for the finance department and I was paying cash. I almost walked as the service was really not as even close to my prior other dealership experiences. I had to wait far too long to pay for my car! Lastly, floor mats were not cleaned when I left with the vehicle. Overall other than the purchased vehicle I was not that impressed. More
Mark McGinnis was wonderful to work with. Very responsive and attentive to all our questions and concerns. Finance was easy and Max explained all our options in great detail and with no pre Very responsive and attentive to all our questions and concerns. Finance was easy and Max explained all our options in great detail and with no pressure. Overall a great experience. More