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Mercedes-Benz of Denver
Denver, CO
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Tony upton was the best. The service was great every body was very friendly. I will definitely be bringing by business back to Tony upton The service was great every body was very friendly. I will definitely be bringing by business back to Tony upton More
Our experience was nothing short of stellar. Our salesman, Tony Upton, was extremely knowledgeable about all Mercedes-Benz electric vehicles, and he helped us dial in the right electric vehicle Our salesman, Tony Upton, was extremely knowledgeable about all Mercedes-Benz electric vehicles, and he helped us dial in the right electric vehicle (i.e., our first one). He was professional and courteous, and he listened to our needs to guide us into the right car. He also pursued every little curiosity we had to get us all the information we needed, no matter what turn we took. And, we were super pleased with everyone involved behind the scenes (finance, sales manager, etc.), to make the whole experience outstanding. In fact, we came back the very next day & leased another MB EV. More
Our experience was nothing short of stellar. Our salesman, Toni Upton was extremely knowledgeable about all Mercedes-Benz electric vehicles, and he helped us dial in the right car. He is prof Our salesman, Toni Upton was extremely knowledgeable about all Mercedes-Benz electric vehicles, and he helped us dial in the right car. He is professional and courteous, and he listened to us to guide us into the right car. He also pursued every little curiosity we had to get us all the information we needed, no matter what turn we took. And, we were super pleased with everyone involved behind the scenes (finance, sales manager, etc.), to make the whole experience outstanding. Denver Mercedes-Benz is the place to buy/lease your vehicle! More
The employees I dealt with we're decent but apparently overwhelmed as a bunch of the staff - both sales & finance had resigned the day before. I love the car, but nothing was really explained to me as far overwhelmed as a bunch of the staff - both sales & finance had resigned the day before. I love the car, but nothing was really explained to me as far as updates in operating the vehicle and no owner's manual; however, I had owned a similar car that was 8 years older. I had to show a better quote from another dealer on my trade-in to get the additional 1k match. Then I had to wait for two hours in the lobby after passing all credit and endorsing all paperwork for the finance department and I was paying cash. I almost walked as the service was really not as even close to my prior other dealership experiences. I had to wait far too long to pay for my car! Lastly, floor mats were not cleaned when I left with the vehicle. Overall other than the purchased vehicle I was not that impressed. More
Mark McGinnis was wonderful to work with. Very responsive and attentive to all our questions and concerns. Finance was easy and Max explained all our options in great detail and with no pre Very responsive and attentive to all our questions and concerns. Finance was easy and Max explained all our options in great detail and with no pressure. Overall a great experience. More
James Goza is AWESOME! He took the time to show us the pluses and minuses of the S and E model Mercedes. He did not push the sale on us, he did let my wife test drive the He took the time to show us the pluses and minuses of the S and E model Mercedes. He did not push the sale on us, he did let my wife test drive the vehicle(YIKES), but he was extremely patient and gave us the opportunity to select the vehicle that fit or needs/wants. He did not put any pressure on us to buy a specific model or even a Mercedes at all. EXCELLENT Service! More