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Mercedes-Benz of Delray - Service Center

Delray Beach, FL

4.6
438 Reviews

438 Reviews of Mercedes-Benz of Delray - Service Center

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June 28, 2023

My service tech, Juan, was great. My vehicle was serviced quickly and efficiently with no issues. More

by Miranda
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Juan
Jul 03, 2023 -

Mercedes-Benz of Delray responded

Hi Miranda, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 26, 2023

Good communication. They did what they said they were going to do in the time discussed More

by Cristina.Griffee
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Micheal V
Jun 28, 2023 -

Mercedes-Benz of Delray responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 23, 2023

You do strive to be outstanding! A “random act of kindness” as my husband and I were purchasing our GLE began our experience. Now almost 3 years later, my husband has passed away. More

by lukelink1
Workmanship
Recommend Dealer
Yes
Employees Worked With
Shawn. And a manager way back then
Jun 27, 2023 -

Mercedes-Benz of Delray responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 23, 2023

I have worked with this dealership for five years and they are always very courteous and helpful. More

by Gbarlow2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Martinez
Jun 27, 2023 -

Mercedes-Benz of Delray responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 23, 2023

I brought my Mercedes Benz S580 to repair an issue with the front seats, the car was for more than a week at the shop, they told me that everything was repair. I picked up the car and when I left, I immed More

by Mark1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 27, 2023 -

Mercedes-Benz of Delray responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6095 to discuss what we can do to help.

June 22, 2023

My car had a problem with its Engine Control System software. The dealer installed an upgrade and now the car will start normally again. More

by mark607
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Juan Teves
Jun 26, 2023 -

Mercedes-Benz of Delray responded

Hello Mark, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

June 22, 2023

Everything was excellent. Immaculate waiting room. All services done efficiently. Service manager was terrific. Very satisfied. More

by marciaf71
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sean Parden
Jun 26, 2023 -

Mercedes-Benz of Delray responded

Hello Marcia, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

June 18, 2023

Sean my advisor is always helpful and honest in my service needs. The service is always smooth and uneventful I would recommend this dealer More

by rrranch7
Recommend Dealer
Yes
Employees Worked With
Sean
Jun 21, 2023 -

Mercedes-Benz of Delray responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 09, 2023

Mercedes of Delray has the worst service department. I went in for a routine service B, which is essentially an oil change and topping off fluids, and they charged me $2000.00 and then recommended I spe More

by MercedesOwner23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn
Jun 13, 2023 -

Mercedes-Benz of Delray responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Delray. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6095 to discuss what we can do to help.

June 08, 2023

Amazing customer service from Evon. I drove into the service bay with no tire pressure in one tire. Kenny showed me the nail. Evon secured a new tire for me and I had my car back at 1 t More

by Extremely happy client
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evon, Kenny
Jun 13, 2023 -

Mercedes-Benz of Delray responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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