Mercedes-Benz of Delray - Service Center

Had a 10 30 am appointment was on time for a quick oil change and cabin filter change did not get out until 1 30 was waiting in the waiting area went to the service advisor at 1 30 said oh your car is re change and cabin filter change did not get out until 1 30 was waiting in the waiting area went to the service advisor at 1 30 said oh your car is ready why did he not come and tell me it was ready he knew I was waiting then it took an additional 15 minutes to have my car come back from the service area not happy with the time it took and lack of attention to customer service More

Evon my my go to writer who takes care of my issues with the car is extremely knowledgeable an patient gets the job done with no hurdles I believe it works because the dealer ship management gives him a lot the car is extremely knowledgeable an patient gets the job done with no hurdles I believe it works because the dealer ship management gives him a lot of leeway please keep up the good work. Bill Jacobs More

I have found everyone to be very helpful and accommodating. Shawn was my service advisor and he made my service experience run very smoothly. accommodating. Shawn was my service advisor and he made my service experience run very smoothly. More

Michael V. in the service department is awesome he kept updated on my service repair. in the service department is awesome he kept updated on my service repair. More

my tire was looked at immediately and fixed right away. very good service and helpful staff. very good service and helpful staff. More

Service Manager Shawn Parton is awesome! He always takes care of me (and my car) with the utmost professionalism. 5-stars!! He always takes care of me (and my car) with the utmost professionalism. 5-stars!! More

Evon Dawkins is an awesome service advisor/manager at mercedes of delray. He treats all his customers with kindness and respect, he is also very professional in the way conducts business. Evon is the rea mercedes of delray. He treats all his customers with kindness and respect, he is also very professional in the way conducts business. Evon is the reason i continue to visit this location. More

I had a steering wheel issue which made the car not drivable. Had to tow the car and leave it in front of gate. I got there the next morning and Shawn with Service was the best. He had the car worke drivable. Had to tow the car and leave it in front of gate. I got there the next morning and Shawn with Service was the best. He had the car worked on quickly and my experience at the dealership was the best ever. So much so, I will be buying my next vehicle with them. Thank You for all the professionalism and courtesy shown to me. More

The service was good. Evon was efficient. However, the loaner car I received was very dirty. Make sure before you loan out a car, it’s clean and smells nice. Evon was efficient. However, the loaner car I received was very dirty. Make sure before you loan out a car, it’s clean and smells nice. More