Mercedes-Benz of Delray - Service Center

Pleasure to work with the service department. Professional experience. Did not get a loaner but a ride was provided home and back to the dealership. Professional experience. Did not get a loaner but a ride was provided home and back to the dealership. More

To begin with I tried to call your Mercedes Benz and it took me 45 minutes to reach someone and then nobody took the time to call me back second another Mercedes-Benz dealership in Cleveland Ohio who I hap took me 45 minutes to reach someone and then nobody took the time to call me back second another Mercedes-Benz dealership in Cleveland Ohio who I happen to be friends with told me that the same service that I paid $2100 for at their service operation in Cleveland would be 1185 I think that is ridiculous to be paying More

My vehicle required a recall service and was found to have other issues in need of repair. I had Great experience with Service Manager Glen Castillo. He was attentive to my needs and ensured that all of have other issues in need of repair. I had Great experience with Service Manager Glen Castillo. He was attentive to my needs and ensured that all of my concerns were addressed. More

I was referred to MB Delray by my personal service center. Needed transmission work on a 58,000 mile, CL550. My CL550 was in the shop for 4 months. Then I returned for warranty work on Dynamic seats. center. Needed transmission work on a 58,000 mile, CL550. My CL550 was in the shop for 4 months. Then I returned for warranty work on Dynamic seats. 12 days later, no repair. And worse, poor communication, both times. If I did not call, the car would still be there. On my invoice there are notes, I did not ask for and never declined any service. I did however decline warranty service additionals for my seats. So, I cannot give Delray MB and good recommendation. More

They are always friendly and courteous when I arrive. The service is always done on time and correctly. Never had a problem they couldn’t solve. service is always done on time and correctly. Never had a problem they couldn’t solve. More

Nice showroom with a good service crew. Dropped in without an appointment on a Saturday and they were able to help me out in timely manner. without an appointment on a Saturday and they were able to help me out in timely manner. More

Un equipo humano calificado que da confianza a los clientes. espero que el buen servicio continúe lo cual en beneficio de los clientes y de la propia empresa. clientes. espero que el buen servicio continúe lo cual en beneficio de los clientes y de la propia empresa. More

Quick and positive service was performed. Glen was very knowledgeable and competent. My overall experience was extremely satisfied with my advisor (Glen), very pleasant and professional knowledgeable and competent. My overall experience was extremely satisfied with my advisor (Glen), very pleasant and professional More

Delray Mercedes did a great job in the body shop and it was ready right on time! Roger is in Collision Repair is the best! was ready right on time! Roger is in Collision Repair is the best! More