Back

Mercedes-Benz of Delray - Service Center

Delray Beach, FL

4.6
438 Reviews

438 Reviews of Mercedes-Benz of Delray - Service Center

Sort by
February 02, 2022

I brought them my car for service and a small warranty problem. They were quick to get me in and out into my loaner. My service advisor kept me informed as to the status of the vehicle and delivered it b More

by Captj3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Suarez
Feb 06, 2022 -

Mercedes-Benz of Delray responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 02, 2022

Very satisfied having this facility in Delray, beats going up to West Palm . Glad they opened this facility. Service reps were very professional and helpful. Very efficient operation . Never wanted to t More

by tyee42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Vargas
Feb 06, 2022 -

Mercedes-Benz of Delray responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 31, 2022

Long wait to get oil change. Had to make Appointment 2 weeks out. Would have been an additional hour to have it washed. Already had been there 2+hours. More

by BCS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Several
Feb 02, 2022 -

Mercedes-Benz of Delray responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Delray. If you are willing, please call our General Manager at (561) 291-6095 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

January 31, 2022

From start to finish, my experience at Mercedes’ Delray was professional and timely. I’m so glad that I chose this dealership and thank you, Jonathon Vargas! More

by Judi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathon Vargas
Feb 03, 2022 -

Mercedes-Benz of Delray responded

Hi Judi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 31, 2022

My service rep is good and understanding of my needs. Too many emails from dealership and no courtesy cars available. More

by Londonsoap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey
Feb 03, 2022 -

Mercedes-Benz of Delray responded

Hi. Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 30, 2022

They kept me waiting to. be taken. I had to go over to ask why? Once we got started it was smooth sailing, More

by abbeysherman31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Parton
Feb 03, 2022 -

Mercedes-Benz of Delray responded

Hi. Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 30, 2022

Friendly professional service. Treated with respect and done quickly and efficiently. Very happy and will go back for future services. More

by Mike Mickens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Parton
Feb 03, 2022 -

Mercedes-Benz of Delray responded

Hi Mike. We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

January 26, 2022

Jonathan was awesome! They made it easy as possible for me to drop my car! More

by Lidia J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan, Gracia
Jan 29, 2022 -

Mercedes-Benz of Delray responded

Hello Lidia, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 26, 2022

I have had my car serviced at Delray Mercedes since buying it 9 years ago because the service department is dependable and the service technicians, especially Kevin Suarez, are excellent. More

by josephflny2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Suarez
Jan 29, 2022 -

Mercedes-Benz of Delray responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 24, 2022

I Had great service from my service advisor Shawn I Had great service from my service advisor Shawn Parton. Would highly recommend this dealership. More

by awolkstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Parton
Jan 28, 2022 -

Mercedes-Benz of Delray responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Delray and we hope to be of service again in the future.

...
36
...