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Mercedes-Benz of Delray - Service Center

Delray Beach, FL

4.6
438 Reviews

438 Reviews of Mercedes-Benz of Delray - Service Center

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February 08, 2022

I always feel welcomed and assured that the service performed is done right first time More

by Gman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Even Dawkins
Feb 11, 2022 -

Mercedes-Benz of Delray responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 07, 2022

They are the worst, they have always been terrible. The service manager should of have been fire years and years ago. I prefer to drive from Boca to the FLL service so I don't have to deal with the horribl More

by fersini1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roger (mgr)
Feb 11, 2022 -

Mercedes-Benz of Delray responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

February 06, 2022

Kevin Suarez over at Delray mercedes and his team are incredible. They have taken excellent care of us and have gone the extra mile every time. Highly recommend them! More

by AZupo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Suarez
Feb 08, 2022 -

Mercedes-Benz of Delray responded

HI, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Delray. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Take care!

February 06, 2022

I appreciate the speedy service. The team’s professional and efficient. I love my car my dealer and Sha sn the service writer More

by tobyhnyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn p
Feb 08, 2022 -

Mercedes-Benz of Delray responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 05, 2022

Everything was greatThey explained everything for Everything was great They explained everything for me They got me a ride back from dealership and to dealership More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Feb 08, 2022 -

Mercedes-Benz of Delray responded

Hi, we are pleased to hear you had such a positive experience with us, Gary! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 04, 2022

Have been servicing my cars with Delray mb Shawn p is the best, he always takes good care of me the cars and any issues. More

by Ijacpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn parton
Feb 08, 2022 -

Mercedes-Benz of Delray responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

February 04, 2022

Service department is excellent, my service advisor,Shawn Paynton is very knowledgeable And does his best the have the car returned ASAP More

by Rogerj187
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Paynton
Feb 08, 2022 -

Mercedes-Benz of Delray responded

Hi, thank you for your kind review; we are happy to pass along your comments to Shawn here at Mercedes-Benz of Delray! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2022

Outstanding service by service department of Mercedes Benz of Delray and great response when I called their emergency service from my car! More

by John Kornmeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rhy
Feb 06, 2022 -

Mercedes-Benz of Delray responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 03, 2022

Had the 20,000 miles multi-point check up.They were Had the 20,000 miles multi-point check up. They were suposed to check 100% of the car out. I found that that did not check the tire pressure of the More

by eggentim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evon
Feb 07, 2022 -

Mercedes-Benz of Delray responded

Hi, thank you for bringing this matter to our attention. Please call our General Manager at (561) 291-6095 for ways we can work towards resolving these issues. We look forward to hearing from you soon. Take care!

February 03, 2022

All about the service person (Stacey), efficient straight forward on the pricing and thorough…fantastic. More

by Navyross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
stacey Grell
Feb 07, 2022 -

Mercedes-Benz of Delray responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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