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Mercedes-Benz of Delray - Service Center

Delray Beach, FL

4.4
440 Reviews

440 Reviews of Mercedes-Benz of Delray - Service Center

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April 01, 2022

Was a misunderstanding with service in regards to parts and pick up with agent assigned to me but had to talk to Shawn Parton who fixed the situation to my satisfaction. Will definitely use Shawn as my ser More

by Sjsaba1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Parton is top rated in my opinion
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Apr 06, 2022 -

Mercedes-Benz of Delray responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 01, 2022

Shawn continues to be the best advisor. Excellent service. He is really a asset for the company More

by mhms01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
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Apr 06, 2022 -

Mercedes-Benz of Delray responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Delray! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 01, 2022

KEVIN IS THE BEST ADVISER, EXCELLENT SERVICE. VERY PROFESSIONAL, WORK ETHICS EXCEPTIONAL, HE IS A HUGE ASSET FOR THE COMPANY. More

by thinkingwithnumbers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KEVIN SUAREZ
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Apr 06, 2022 -

Mercedes-Benz of Delray responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Delray! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 31, 2022

Tom was very responsive exlant guidence to select what I needed to keep my slow sl 500 in good condition More

by Wings
Recommend Dealer
Yes
Employees Worked With
Tim
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Apr 05, 2022 -

Mercedes-Benz of Delray responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 29, 2022

The dealership was not very attentive or responsive to calls or inquiries when called and did not honor the warranty. More

by Dkusturiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Martinez
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Apr 02, 2022 -

Mercedes-Benz of Delray responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (561) 291-6095 so we can work towards a resolution. We look forward to hearing from you. Take care!

March 25, 2022

Customer service for repair was very courteous. The manager for the rental car was very nice. Thank you! More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean and Evon
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Mar 29, 2022 -

Mercedes-Benz of Delray responded

Hi Alex, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Mar 29, 2022 -

Alex responded

Yes… we will be back again!

March 25, 2022

I had a difficult repair that required more than one visit based on parts. Tim Owens was my service advisor. he was extremely professional and efficient. He kept me updated at all times and went out of More

by larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim owens
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Mar 29, 2022 -

Mercedes-Benz of Delray responded

Hi Larry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 24, 2022

Service was handled promptly and professionally. Asked for the car to be ready by 2:30 as I had an appointment. Car was finally ready at 5:00. More

by rennwells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Suarez
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March 24, 2022

Was given fabulous personal service and very helpful in answering all my questions that I had! More

by Denise M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evon Dawkins
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March 23, 2022

This is my absolute most favorite dealership. Every single employee is so kind, helpful and attentive. Kelvin is one of their best employees, he always helps me out when I have any issue with m More

by ariannashaffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin
Report | Print
Mar 27, 2022 -

Mercedes-Benz of Delray responded

Hello Ariannashaffer, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

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