Mercedes-Benz of Delray - Service Center

Very Dissatisfied . The AC was not working in my car back in Dec. They looked at it after 2 days. They were unsuccessful in finding the leak. After putting in a trackin The AC was not working in my car back in Dec. They looked at it after 2 days. They were unsuccessful in finding the leak. After putting in a tracking liquid , they still had no clue. I was told to bring it back, to see if they could find the leak. They Couldn't. Antifreeze was put in and I was able to use the car. Months later, I had the same issue were the AC didn't work. This time they did not have a loner car to offer me, so I had to rent a car at my expense .After several days they found the leak and broke a part inside the car. The part had to be ordered. So, I had to go back to your dealership to have it replaced. I think it all stems from your mechanics. I should not have had the same issue 3 months later. More

My appointment was scheduled via my service representative David Rhy. Instead of obtaining a loaner I decided to wait for the major service to be completed which took about 3 hours as promised representative David Rhy. Instead of obtaining a loaner I decided to wait for the major service to be completed which took about 3 hours as promised by David Rhy. I was very satisfied. More

Kevin is the best adviser. Friendly and knowledgeable. Very professional and kept be informed on what was going on with the car. Friendly and knowledgeable. Very professional and kept be informed on what was going on with the car. More

Excellent and prompt service. In and out with no problem. Tim the service asssociate was excellent. In and out with no problem. Tim the service asssociate was excellent. More

My service AGENT WAS VERY GOOD AND ATTENTIVE. HE KEPT ME IMFORMED AND GOT ME OUT ON TIME . HE KEPT ME IMFORMED AND GOT ME OUT ON TIME . More

Service advisor Michael Vollrath was very helpful in trying to assist me with my problem. trying to assist me with my problem. More

Sean from service was amazing. The only issue I had was calling the main number. Never getting through. Always an automated system. The only issue I had was calling the main number. Never getting through. Always an automated system. More

They make you feel like a king when you enter the building. All around service experience was a 10. My advisor Shawn was the best. building. All around service experience was a 10. My advisor Shawn was the best. More

Was a misunderstanding with service in regards to parts and pick up with agent assigned to me but had to talk to Shawn Parton who fixed the situation to my satisfaction. Will definitely use Shawn as my ser and pick up with agent assigned to me but had to talk to Shawn Parton who fixed the situation to my satisfaction. Will definitely use Shawn as my service. Assistant in the future. More

Shawn continues to be the best advisor. Excellent service. He is really a asset for the company Excellent service. He is really a asset for the company More