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Mercedes-Benz of Delray - Service Center

Delray Beach, FL

4.6
438 Reviews

438 Reviews of Mercedes-Benz of Delray - Service Center

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May 03, 2022

Pleasant & informed professional staff always awaits to meet my needs and concerns. Its a pleasure to have my car serviced at this dealership. I feel self and secure driving my car knowing that the Proffes More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Y Stacy
May 06, 2022 -

Mercedes-Benz of Delray responded

Hi Robert, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 30, 2022

Very attentive service and friendly staff that keep you informed throughout every step of the service experience. More

by Lainastewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
May 04, 2022 -

Mercedes-Benz of Delray responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

April 28, 2022

Great showroom , everything runs on time , everyone is polite and efficient. We had Jonathan, very nice , super helpful . Will be bringing my car back here !! More

by Mercedes’ fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Vargas
Apr 28, 2022 -

Mercedes’ fan responded

Everything was great , on time , helpful employee’s, car fixed !! Thanks for washing it , looks great !!

April 28, 2022

A disaster of a day ! power outage after travelling from Ft Lauderdale for appointment. Phones out and no way of contacting Service dept. Called back at 2.00pm to find More

by breidesmyth
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim, Darren
Apr 30, 2022 -

Mercedes-Benz of Delray responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Delray. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6095 to discuss what we can do to help. We hope to hear from you soon.

April 28, 2022

Mercedes did a great job servicing my vehicle. The service advisor was very pleasant and on top of things. He kept me informed on what was going on with my vehicle. More

by Cbarnes4439
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin
Apr 30, 2022 -

Mercedes-Benz of Delray responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

April 28, 2022

Recall resolved but courtesy car wash took 50 minutes instead of 10 I was livered. They went out to lunch and left me hanging. Arrived at 10:30am problem resolved by 12:20 and said your car is at the was More

by rgrazioso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Martinez +2 others didn’t check names
Apr 30, 2022 -

Mercedes-Benz of Delray responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Delray. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (561) 291-6095 to discuss what we can do to help.

April 27, 2022

Excellent service, best customer service and great technicians... Thank you Mercedes Benz of Delray for your excellent service. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evon Dawkins and Alex Gilzene
Apr 29, 2022 -

Mercedes-Benz of Delray responded

Hi David, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 25, 2022

I have a great salesman and get get service when needed Never a long wait More

by Rochelle Rochelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Stacy and Michael Luciano
Apr 27, 2022 -

Mercedes-Benz of Delray responded

Hi Rochelle, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 25, 2022

My car was taken in for service and returned to me in a timely manner all clean and sparkling.. More

by carol.garfield11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Apr 27, 2022 -

Mercedes-Benz of Delray responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 24, 2022

Tim the assistant service manager treated me great. When I came in I was taken care of on time and I was promptly given a ride home and picked up on time when I received the car back. Everything went s More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Owens
Apr 26, 2022 -

Mercedes-Benz of Delray responded

Hello Mark, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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