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Mercedes-Benz of Delray - Service Center

Delray Beach, FL

4.6
438 Reviews

438 Reviews of Mercedes-Benz of Delray - Service Center

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May 24, 2022

Repair service was great. The negative would be when the tech told me to give paperwork to valet. She told me my car was down there and handed me the keys! So much for valet s More

by nanette8684@att.net
Customer Service
Recommend Dealer
Yes
Employees Worked With
Service tech was great
May 26, 2022 -

Mercedes-Benz of Delray responded

Hi, thank you for taking the time to share your feedback with us. If you'd like, please contact our General Manager at (561) 291-6095. We'd appreciate the chance to make your experience a positive one.

May 23, 2022

Delray Mercedes is always customer oriented as well as trying to be price competitive as much as they can. Their service consultants are pleasant and accommodating. More

by Rhuhem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rhy and Kevin
May 25, 2022 -

Mercedes-Benz of Delray responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 20, 2022

Excellent and efficient service. Yearly service accomplished in a little over one hour, See you next year. More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
May 22, 2022 -

Mercedes-Benz of Delray responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 20, 2022

Had reserved a loaner, but decided to wait at dealership instead. They moved up the start time of the service and finished up about an hour sooner than they had estimated. I was very pleased. More

by jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Vollrath
May 22, 2022 -

Mercedes-Benz of Delray responded

Hi Jim, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 16, 2022

No loaner. Replaced starter but fail but they did not restore several items that were off like the display panel which was a simple by pushing the on button. Th More

by Londonsoap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey
May 18, 2022 -

Mercedes-Benz of Delray responded

Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Delray take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (561) 291-6095 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

May 07, 2022

service department asvisor's responsive to my requests regarding services i require for both of my vehicles More

by pglevine30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
david rhy
May 09, 2022 -

Mercedes-Benz of Delray responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 06, 2022

Michael and Roger and David Rock! I guess I have to write a minimum of 15 words. Silly More

by mbentivenga25@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, Roger and David
May 09, 2022 -

Mercedes-Benz of Delray responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 06, 2022

Our visit with Eric (service mgr. )and staff at your dealership was pleasant and prompt. More

by Lennoxgabay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Moreno
May 09, 2022 -

Mercedes-Benz of Delray responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 06, 2022

So helpful and everyone is so nice! !! It was my first time at the Delray location and it was a fabulous experience love Mercedes!!!!! More

by Marissa Stancin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Moreno
May 09, 2022 -

Mercedes-Benz of Delray responded

Hello Marissa, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 05, 2022

I was disappointed that the interior of the car was not cleaned. I asked for the car to be vacuumed and the Matt’s taken out and cleaned and ‘‘tis wasn’t not done. More

by Simbren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
May 09, 2022 -

Mercedes-Benz of Delray responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us at (561) 291-6095 if you ever need anything. Be safe on the road!

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