Mercedes-Benz of Delray - Service Center

Excellent service experience. Mike was very helpful, particularly late on a Saturday, and the work on my car was completed by mid day on Monday. Mike was very helpful, particularly late on a Saturday, and the work on my car was completed by mid day on Monday. More

Driving into the covered service portico, I wasn't greeted by any employee. After lingering a bit, I walked into the building and sat in the waiting room until I was addressed by an employee. My act greeted by any employee. After lingering a bit, I walked into the building and sat in the waiting room until I was addressed by an employee. My actual service provider/point of contact was great, however. She seemed harried and expressed that people want luxury level attention, which I cannot fault them for. I have had better recognition when arriving for service with other brands, so expecting same from Mercedes isn't too much to ask, I don't think. I also had some questions for my original sales woman and she kindly came out and went over the issues with me. Overall I'm very pleased with the people I interacted with and the ease with which I got in and out. :-) More

I have purchased two vehicles from this dealer and I have always had them serviced here. The salespeople are fair and accommodating and Tim O and Shawn P in the service dept as well as all of the porters ar always had them serviced here. The salespeople are fair and accommodating and Tim O and Shawn P in the service dept as well as all of the porters are super friendly and helpful. They never make you feel anything but welcome. In addition, they explain everything in easy language and help you with your service packages, warranty, and finding a solution. They never leave waiting and are very responsive. I highly recommend it if you are in the market for a Mercedes-Benz. More

Great service ! Friendly people ! Many thanks for the quick turn around to fix the issue ! Friendly people ! Many thanks for the quick turn around to fix the issue ! More

Excellent service at this dealership. Helpful service advisor. I am handicapped and my advisor helped me out of the car and got my walker. Helpful service advisor. I am handicapped and my advisor helped me out of the car and got my walker. More

I've been to many dealerships over the years and Mercedes-Benz service is second to none. They were courteous and thorough and ran multiple diagnostics to isolate my problem and ensure my safety. T Mercedes-Benz service is second to none. They were courteous and thorough and ran multiple diagnostics to isolate my problem and ensure my safety. Two thumbs up to my service advisor and roadside assistance for their quick response. More

When you arrive to Mercedes Benz, you are treated as royalty. Their customer service is excellent. If there is an issue with the car, they really resolve it to your satisfaction. Their mechanics are royalty. Their customer service is excellent. If there is an issue with the car, they really resolve it to your satisfaction. Their mechanics are superb in knowledge and technical skills. I would not trust the maintenance and repair of my Mercedes just to anybody, but the technical team at Mercedes Benz. More

Need to improve customer services. Customer should be known the length of time. Customer should be able to get a loaner, when services is being fone Customer should be known the length of time. Customer should be able to get a loaner, when services is being fone More

Service advisor was very knowledgeable and efficient. Job was done on time. Dealership staff is always friendly and accommodating. Job was done on time. Dealership staff is always friendly and accommodating. More