Mercedes-Benz of Delray - Service Center

Made an appointment for 8:30. Showed up at 8. They didn't take my vehicle until 9:45 am after I had to ask why the vehicle was still there. They couldn't do my alignment and tire Showed up at 8. They didn't take my vehicle until 9:45 am after I had to ask why the vehicle was still there. They couldn't do my alignment and tire rotation. Be they only had one lift that was occupied by a broken vehicle they didn't have parts for. Oh and a $500 bill for the oil change! More

Your representative Ms. Grell was the most gracious and cooperative I have ever come across , Grell was the most gracious and cooperative I have ever come across , More

This was the first time I serviced my Mercedes, and it is by far the best service experience I've had with any car I've ever owned. Evon went out of his way to help me out after I was unable to pick up my by far the best service experience I've had with any car I've ever owned. Evon went out of his way to help me out after I was unable to pick up my vehicle in person. He sent me a payment link, and made arrangements to deliver my car to me. Definitely a customer for life. More

The service was not up to par. Melissa was difficult to deal with.. I f it weren’t for the professionalism of Tim Owens to whom I complained I would never return to Delray. I have Melissa was difficult to deal with.. I f it weren’t for the professionalism of Tim Owens to whom I complained I would never return to Delray. I have been buying Mercedes all my life and for years dealing with Southampton Mercedes. Always treated well by them. More

Good service😁excellent your help with car rental. Waited to long for my appt. Thanks for washing car and identifying things to be fixed Waited to long for my appt. Thanks for washing car and identifying things to be fixed More

The service department is the BEST! My advisor Jonathan went above and beyond for me, something which is rare to find these days. I'll be a loyal Delray client forever! My advisor Jonathan went above and beyond for me, something which is rare to find these days. I'll be a loyal Delray client forever! More

The service at Delray Mercedes is amazing! Kevin, who is the best, is my service manager, but I have worked with all of them and they are all wonderful. Not cheap, but you get what you pay Kevin, who is the best, is my service manager, but I have worked with all of them and they are all wonderful. Not cheap, but you get what you pay for... They always stand behind their work More

Michael Vollrath the service representative was most helpful. Unfortunately, the part which was to have been overnighted took three days. I finally got my car on the fourth day. helpful. Unfortunately, the part which was to have been overnighted took three days. I finally got my car on the fourth day. More

My experience at Mercedes Benz of Delray was seemless. They treat you like family. Thank you They treat you like family. Thank you More

The service was efficient and everyone was very friendly. Michael was very helpful and responsive. Michael was very helpful and responsive. More