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Mercedes-Benz of Delray - Service Center

Delray Beach, FL

4.6
437 Reviews

437 Reviews of Mercedes-Benz of Delray - Service Center

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December 18, 2023

Great service, great people. My service attendant was very knowledgeable and helpful. He has followed up n my requests More

by yefimbuzik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Suarez
Dec 21, 2023 -

Mercedes-Benz of Delray responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 17, 2023

It's always a pleasure getting my GL serviced @ Mercedes-Benz of Delray. Everybody is very friendly and helpful. Kelvin is very knowledgable. I give this Mercedes Dealership 5 ***** More

by stoone.anton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kelvin Martinez
Dec 19, 2023 -

Mercedes-Benz of Delray responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 30, 2023

Service provider Shawn and supervisor John were most helpful and knowledgeable regarding the vehicle service. More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Parton, John DiGiovanni, Louis Greene
Dec 04, 2023 -

Mercedes-Benz of Delray responded

Hi Tina, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!

November 29, 2023

Always available to get a service appointment and dealing with my service manager. Mike makes the process very easy More

by farberplastics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 02, 2023 -

Mercedes-Benz of Delray responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 26, 2023

When service is finally completed, generally very satisfied; however, there seems to be is a problem getting a return call to schedule an appointment for service. There is also an issue with the car' More

by SamO, Delray Beach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Pardon, sorry, can't remember the technicians name.
Nov 27, 2023 -

Mercedes-Benz of Delray responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing to provide more feedback, please reach out to us at (561) 291-6095 so we can assist you further.

November 24, 2023

I just took my car in for its first service and my advisor Michael took great care of my car. Everything went perfectly and way above expectations, thanks Michayand Mercedes if Delray! More

by bbeckpci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 27, 2023 -

Mercedes-Benz of Delray responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. Feel free to stop by if you ever need any more help.

November 22, 2023

Great Service . Had a problem with my Battery. They took My car in that day to make sure I was SAFE. Evon Dawkins Assistant Service Manager made it easy to have i More

by christinechandler171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evion Dawkins
Nov 24, 2023 -

Mercedes-Benz of Delray responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 30, 2023

Service manager Shawn Parton was very efficient and handled my service needs accordingly. He was professional and addressed my concerns about the repairs needed to my vehicle. The actual work was compl More

by jetblakink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Parton
Nov 02, 2023 -

Mercedes-Benz of Delray responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 28, 2023

Have you tried to contact Stacey Grell i have called and emailed but had no response in over 3 weeks? Looking for a price for new front tires. This is the email I sent Stacey... I have called and left s More

by chuckrcm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Grell
Oct 30, 2023 -

chuckrcm1 responded

Still, no one has contacted my from Mercedes-Benz of Delray! 10/30/2023

Nov 03, 2023 -

chuckrcm1 responded

Stacey called me and everything was worked out. Thank you, Stacey.

October 26, 2023

Work done on my car was perfect but they do wash the car when you get a full service and my tires came out very dirty and bird xxxx all on the front hood so wasn’t to happy with that other then that everyth More

by Debart2217
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy was great
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