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Mercedes-Benz of Delray - Service Center

Delray Beach, FL

4.6
438 Reviews

438 Reviews of Mercedes-Benz of Delray - Service Center

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February 06, 2023

Excellent dealership for servicing my e350. SA was top notch. Highly recommend asking for Shawn P if you ever do services with these guys. More

by bthein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn P
Feb 09, 2023 -

Mercedes-Benz of Delray responded

Hi Bthein, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 02, 2023

I leased my cat in White plains. We are in Deol Ray for 6 weeks and my car needed scheduled service I went in and met Juan who helped me schedule my service without any issues. More

by gduff1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan (I don't know last name). Service advisor
Feb 07, 2023 -

Mercedes-Benz of Delray responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 28, 2023

I was told when I turned it in that it would be at least a week before they could get a service tech to look at the vehicle for the emissions modification, then another week to do the work. But a tech loo More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Grell and Michael
Feb 02, 2023 -

Mercedes-Benz of Delray responded

Hi Thank you again for taking the time to let us know how we did. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 28, 2023

Excellent service and the assistant manager could not have been nicer. I purchased four new tires and was very pleased with how I was treated. More

by maryann.robison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 02, 2023 -

Mercedes-Benz of Delray responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 27, 2023

David is an excellent service advisor extremely helpful and communicative. When I have an issue he resolves the issue with professionalism. More

by Djhelmkeinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jan 31, 2023 -

Mercedes-Benz of Delray responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. We are always more than happy to assist you if anything else comes up. Take care!

January 27, 2023

Honestly, this dealership has some of the best employees who are courteous and respectful. Especially the service department. More

by professordberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evon
Jan 31, 2023 -

Mercedes-Benz of Delray responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Delray

January 25, 2023

Talk about taking advantage of people in a bad economy! Shame on you mercedes, and your employees too. I dropped my car off because there was a hose leaking from the top of the engine and it literary was a More

by Fmollo22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David from service.
Jan 27, 2023 -

Mercedes-Benz of Delray responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (561) 291-6095. We hope to hear from you.

Jan 27, 2023 -

Fmollo22 responded

You cost me 1 week of xxxx! The lies that your dealeship has cost me was unnecessary stress, and alot of time and money. I had to rent a car because you do not have any loaners. I also had to have another mechanic check your work and pay him for his service. 1 week of xxxx to find out your service dept lied about the leaks on my car to make money! Shame on you, and i promise I will keep posting xxxx all over the internet plus we are doing a video of the car with the paperwork you provided online to actually show the customers what you lied about. 😒 $8000 dollar in lies! What a bunch of con artist!

January 25, 2023

I have been going to Mercedes of Delray Beach for 7 years and Shawn Parton is the best More

by btaylor8521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Parton
Jan 29, 2023 -

Mercedes-Benz of Delray responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Delray. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 24, 2023

Mercedes of Delray is an outstanding dealership. I recently brought my vehicle in for service. The opportunity to have a loaner car while mine is serviced is an exceptional feature! David, my servic More

by Annbuffet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jan 27, 2023 -

Mercedes-Benz of Delray responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Delray and we hope to be of service again in the future.

January 23, 2023

My cars service went seamlessly. Shawn took very good care of everything and called me to tell me to rotate my tires and calibrate the steering wheel which I did. The car was ready More

by pahyman@bellsouth.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Jan 25, 2023 -

Mercedes-Benz of Delray responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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