Mercedes-Benz of Delray - Service Center

Rude service appointment reception and discovered it’s sourced outside. Stacey Grell was an excellent, professional service advisor. Lift driver could not speak English which made for an uncomfortable p sourced outside. Stacey Grell was an excellent, professional service advisor. Lift driver could not speak English which made for an uncomfortable pickup. More

My Service B was done effortlessly,on time and professionally with attention to detail and courtesy professionally with attention to detail and courtesy More

Worst day had appointment 930 called at noon and still had car outside on hol after I told Evan I need my car to go to work and he told me I wasn’t on waiting list.I took my car back and never got it serv had car outside on hol after I told Evan I need my car to go to work and he told me I wasn’t on waiting list.I took my car back and never got it serviced More

Service done earlier than initially promised, below original estimate. Stacey was very helpful, making a difficult situation easier. We are on vacation and had engine trouble, so very upsetting and exp original estimate. Stacey was very helpful, making a difficult situation easier. We are on vacation and had engine trouble, so very upsetting and expensive! So kindness went a long way More

Michael was pleasant and efficient. Good waiting area. Michael Volrath was excellent as my service rep. Good waiting area. Michael Volrath was excellent as my service rep. More

jonathan delivered as promised a positive experience made waiting for parts easy i will ask for him again made waiting for parts easy i will ask for him again More

really bad experience. . i left my car o friday and tuesday i habe no answer Stacy is seems like she doesnt have responsabilities...👎 . i left my car o friday and tuesday i habe no answer Stacy is seems like she doesnt have responsabilities...👎 More

This is my second car I have bought from these guys. Timothy Owens is the best in service! Timothy Owens is the best in service! More

David in service is the reason I go to this dealership. Have been with him for over 5 years. Have been with him for over 5 years. More

My request for a loaner during my service made for an opportunity to be helped by the morning loaner man. He was so gentle in his routine for getting me acquainted with the newer technology. I relaxe opportunity to be helped by the morning loaner man. He was so gentle in his routine for getting me acquainted with the newer technology. I relaxed and was confidently comfortable to drive around and do my errands. His gentleness made my service day. And Evan is always thoughtful, dependable, knowledgeable and helpful with my questions. And the entry attendant helped me unhinge my key in a new to me way. Finally, my auto was returned to me in like new condition. And the entire experience was very pleasant. Thank you to the dealership. Your employees really care. Emma More