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Mercedes-Benz of Delray - Service Center

Delray Beach, FL

4.6
438 Reviews

438 Reviews of Mercedes-Benz of Delray - Service Center

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March 10, 2023

As the owner of one of Mercedes Benz Flagship cars, The AMG-GTR. It is important to me to have a team who appreciates this example of automotive excellence as much as I do. Mercedes Benz of Delray is an AM More

by Ducati1199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TIM OWENS SERVICE MNGR.
Mar 13, 2023 -

Mercedes-Benz of Delray responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 09, 2023

Dealership stood by their commitment to replace brake pads when I purchased the vehicle. Roger Hiromoto was excellent to deal with. Would recommend dealership and salesperson. Robert Langer. More

by PBVicCC
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Roger Hiromoto(service), Robert Langer(sales)
Mar 13, 2023 -

Mercedes-Benz of Delray responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Delray and we hope to be of service again in the future.

March 07, 2023

Outstanding customer service. Evon Dawkins, my service advisor, carefully explained in advance what was going to be involved. He kept me updated throughout the process. The car wa More

by Benzprecision
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evon Dawkins
Mar 09, 2023 -

Mercedes-Benz of Delray responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 07, 2023

Easy scheduling and efficient service. A+ in my book. This maintenance keeps the car in mint condition! More

by George
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin
Mar 09, 2023 -

Mercedes-Benz of Delray responded

Hi George, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 06, 2023

My service advisor, Shawn, was great. He kept me informed on the progress of the service and got the car back to me as quickly as possible. More

by sherrymillar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Parton
Mar 09, 2023 -

Mercedes-Benz of Delray responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 02, 2023

David Rhy is AWESOME. Been my service writer for my last 4 cars... Lou Green is also wonderful More

by Joeveccia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ryy
Mar 06, 2023 -

Mercedes-Benz of Delray responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

Mar 06, 2023 -

Joeveccia responded

David is great.. Joe V

March 01, 2023

Kevin Suarez has been my service advisor for a long time . He is very professional and get my car get done . I just Kevin with my car . He is very calm and easy going . Thank you for your great service More

by Michellemendozza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Suarez
Mar 06, 2023 -

Mercedes-Benz of Delray responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 01, 2023

My fav place to shop for new Merc and get it serviced and fixed. David Rhy is very professional and always on point. More

by AMG_Pro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rhy
Mar 06, 2023 -

Mercedes-Benz of Delray responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 27, 2023

My service advisor Kelvin Martinez goes above and beyond to assist me when I bring my car in for service. His commitment for excellent customer service is why I drive from West Palm Beach to Delray Beach f More

by Astyle007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Martinez Stacey Grell
Mar 03, 2023 -

Mercedes-Benz of Delray responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 24, 2023

Kevin Suarez has been my service rep for several years. He is professional and explains things clearly. I trust Kevin. More

by 0.assets-slink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Suarez, don’t know the name of technicians
Feb 28, 2023 -

Mercedes-Benz of Delray responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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