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Mercedes-Benz of Delray - Service Center

Delray Beach, FL

4.6
438 Reviews

438 Reviews of Mercedes-Benz of Delray - Service Center

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March 28, 2023

Very professional and courteous. Went out of their way to expedite the service. Everybody very nice. More

by Tcaruso
Recommend Dealer
Yes
Employees Worked With
Tim
Apr 01, 2023 -

Mercedes-Benz of Delray responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 27, 2023

Service was great, it took care of my problem within a reasonable waiting time, and kept me informed. More

by g23s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Teves
Mar 30, 2023 -

Mercedes-Benz of Delray responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 27, 2023

my service experience was excellent, as always, my car was returned to me beautifully cleaned. More

by harnischingeborg
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mr. Jonathan Vargas
Mar 30, 2023 -

Mercedes-Benz of Delray responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 26, 2023

My service advisor who is knowledgeable and worked with me to try and address concerns. I did not feel there was any attempt of charge do work that was unnecessary. More

by allenlowe968
Recommend Dealer
Yes
Employees Worked With
Jon
Mar 30, 2023 -

Mercedes-Benz of Delray responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

March 25, 2023

Tim from Service was wonderful, as was Jonathan. My car was beautifully cleaned and all the issues discussed were fixed. More

by ellynmantell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim and Jonathan
Mar 29, 2023 -

Mercedes-Benz of Delray responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 25, 2023

Quick, efficient, professional. David Rhy is the BEST! M-B of Delray is very good for service. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rhy
Mar 29, 2023 -

Mercedes-Benz of Delray responded

Hi Bob, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 21, 2023

Courteous ,,professional , got me out in a timely manner. Would happily use them again.Thanks More

by Danmagalnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin martinez
Mar 24, 2023 -

Mercedes-Benz of Delray responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

March 17, 2023

Stacey Grell is an excellent service advisor. I wouldn't go to another dealership because I value her professionalism. More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Grell
Mar 21, 2023 -

Mercedes-Benz of Delray responded

Hi Bruce, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

March 15, 2023

Worst service I ever experienced at a dealership. Read all the one star reviews in Google to learn the horror stories of this place. Unprofessional staff that does not update you and it takes weeks f More

by mike.leibowiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacey
Mar 18, 2023 -

Mercedes-Benz of Delray responded

Hi Mike, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6095 to discuss what we can do to help.

March 12, 2023

Outstanding, personal service by Evon Dawkins, who has been b my service person for the past approx. 10 years! He is very helpful setting up appopintments, explaining the work that has to be done and exp More

by Savetsky@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
n/a
Mar 14, 2023 -

Mercedes-Benz of Delray responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Delray. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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