Mercedes-Benz of Delray - Service Center

Always professional staff. Polite and efficient. Shawn is a great manager that really seems to care. Very comfortable waiting area. I much prefer this dealership in Delray to t Polite and efficient. Shawn is a great manager that really seems to care. Very comfortable waiting area. I much prefer this dealership in Delray to the one in Pompano. More

The service was great! Kevin was my service provider and he really listened to my concerns and addressed all my issues! Great service!!! Kevin was my service provider and he really listened to my concerns and addressed all my issues! Great service!!! More

Tim our service advisor is terrific, he makes sense of what and why regarding each service and helps us budget our repair outlay for maximum value, safety and performance. what and why regarding each service and helps us budget our repair outlay for maximum value, safety and performance. More

Great customer experience. On the sales side, Daniel Desmond is terrific - responsive and very knowledgeable. And Tim Owens in service is very attentive as well - always takes On the sales side, Daniel Desmond is terrific - responsive and very knowledgeable. And Tim Owens in service is very attentive as well - always takes care of my needs It is a pleasure working with both Dan and Tim More

Shawn Parton was awesome as usual! Car rides better after the service! Mercedes is a great car!! Car rides better after the service! Mercedes is a great car!! More

Do I feel cheated or scammed? When you sold me the car, you offered me a one-year warranty, but now you tell me that it's only for the engine and transmission. When you sold me the car, you offered me a one-year warranty, but now you tell me that it's only for the engine and transmission. More

Service A was performed on my vehicle. When I went in to pick up my vehicle and pay for the service, the service person seem to be distracted, in a hurry, and ran through the information s When I went in to pick up my vehicle and pay for the service, the service person seem to be distracted, in a hurry, and ran through the information so quickly that I could hardly keep up with what he was saying. I got the feeling that I was not a priority. I doubt that I will go back to this dealership for service. More

Stacy takes great care of Me. Whenever I need anything She is there for me. All my needs for my car are always taken care of. Whenever I need anything She is there for me. All my needs for my car are always taken care of. More

I can't say enough good things about the service dept. They always get the service done quickly and professionally. They always get the service done quickly and professionally. More

Service tech Shawn is amazing. He is attentive, professional and makes sure the dealership gets it right! Appointment times are accurate. Pleasant waiting area and loaners are a He is attentive, professional and makes sure the dealership gets it right! Appointment times are accurate. Pleasant waiting area and loaners are available. More