Mercedes-Benz of Delray - Service Center

Shawn is excellent. He always takes care of any problems I have. He is friendly & professional. He always returns my calls promptly. He keeps me informed of the statu He always takes care of any problems I have. He is friendly & professional. He always returns my calls promptly. He keeps me informed of the status of my vehicle. More

Timothy was very professional and kind. My car was serviced timely and I was very pleased with this service experience. He reviewed service details and costs and also reviewed the next up My car was serviced timely and I was very pleased with this service experience. He reviewed service details and costs and also reviewed the next upcoming services to be done on the car. This was my first experience at this dealer and I will return. More

David Rey always takes care of my needs. I came in unannounced and he had to keep my car. He didn’t have a loaner, so he sent me home in a Lyft. He always provides great service for me! I came in unannounced and he had to keep my car. He didn’t have a loaner, so he sent me home in a Lyft. He always provides great service for me! More

Michael was my service advisor he was on point and explained everything perfectly! He provided great advice for me and my vehicles Needs explained everything perfectly! He provided great advice for me and my vehicles Needs More

your pick up service is awful i sat in car with a large crack in front window why have you stopped giving a loaner auto when service is needed? have had mercedes for over 25yrs, have been with delray crack in front window why have you stopped giving a loaner auto when service is needed? have had mercedes for over 25yrs, have been with delray mercedes since it opened i am considering buying a different auto where service is considered More

We had my car scheduled for change of all 4 tires The advise and the Service provided by Michael Vollrath was excellent advise and the Service provided by Michael Vollrath was excellent More

I brought my car in for service on a Wednesday and picked up on Friday because they didn't have time to look at the car since they were so backed up. This was a scheduled appointment. They made me feel like up on Friday because they didn't have time to look at the car since they were so backed up. This was a scheduled appointment. They made me feel like it was my fault. More

Scheduling was simple, follow up with reminders very helpful, dropped off was quick and meeting with our representative, Kevin Saurez, was less than 5-minute wait. helpful, dropped off was quick and meeting with our representative, Kevin Saurez, was less than 5-minute wait. More

Service and mechanic team worked hard to diagnose and repair issue. They took the time to research a service bulletin when the problem was not noticeable to the eye. repair issue. They took the time to research a service bulletin when the problem was not noticeable to the eye. More

My service experience was wonderful. My service advisor (Evon Dawkins) kept me updated on things and was always responsive. The technicians did an amazing job at getting me back on the r My service advisor (Evon Dawkins) kept me updated on things and was always responsive. The technicians did an amazing job at getting me back on the road timely. More