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Mercedes-Benz of Delray - Service Center

Delray Beach, FL

4.6
437 Reviews

437 Reviews of Mercedes-Benz of Delray - Service Center

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August 05, 2024

Through and a great service advisor. ..Kevin and can't think of anything else to say More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Suarez
Aug 09, 2024 -

Mercedes-Benz of Delray responded

Hi Richard, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

July 12, 2024

Excellent service and the service advisor was very helpful in also addressing the software update for the vehicle in assisting the implementation. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rhy
Jul 14, 2024 -

Mercedes-Benz of Delray responded

Hi Alex, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 13, 2024

Have a service plan the only thing they didn't do was rotate my tires More

by jhsuper1h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 14, 2024 -

Mercedes-Benz of Delray responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

June 10, 2024

The agent was very courteous but this being my only transportation without a loner I was unable to pick my vehicle up for several day due to this no loner policy. More

by jorgea7269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 11, 2024 -

Mercedes-Benz of Delray responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 11, 2024

Extremely attentive and helpful. Service was most professional and looked out for our safety and interests More

by mark.raymond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
May 14, 2024 -

Mercedes-Benz of Delray responded

Hi Mark, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

April 12, 2024

My service advisor is Jonathan Vargas. He is knowledgeable and pleasant to deal with. My service requests are always handled professionally. More

by convertible girl
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Vargas
Apr 13, 2024 -

Mercedes-Benz of Delray responded

Hi, we are pleased to hear you had such a positive experience with us, if you ever need help, just give us a call. Happy motoring!

March 22, 2024

Avoid at all costs. They deserve no stars. Extremely dishonest dealer with an arrogant staff who is nasty and takes advantage of elderly clients. The nastiest person is More

by sciond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacey
Mar 25, 2024 -

Mercedes-Benz of Delray responded

Hi Sciond, thank you for bringing this matter to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (561) 291-6095 to discuss what we can do to help.

February 02, 2024

Stacy Grell is excellent service advisor. Work gets done promptly. Service work is always excellent More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Grell
Feb 03, 2024 -

Mercedes-Benz of Delray responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 23, 2024

Shawn Parton does an excellent job and he is very pleasant to work with. The work is done in a timely fashion.. More

by kenneth.krauss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Parton
Jan 26, 2024 -

Mercedes-Benz of Delray responded

Hello Kenneth, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 19, 2023

Service is awful. They refuse to answer calls. I took my car for routine maintenance and haven’t heard from despite repeated calls. More

by Disappointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacey
Dec 21, 2023 -

Mercedes-Benz of Delray responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

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