Mercedes-Benz of Daytona Beach - Service Center

excellent customer service My Service advisor Mike arranged for a loan car and got me on my way in plenty of time to get to work on time. My Service advisor Mike arranged for a loan car and got me on my way in plenty of time to get to work on time. More

Fantastic Micheal Iafanti sat me down with that nice big smile asking how I was doing since the last service appointment time. The service was conducted in very Micheal Iafanti sat me down with that nice big smile asking how I was doing since the last service appointment time. The service was conducted in very short waiting time. He did a great job explaining everything done in detail. He also told me if there were any problems that should come up with the vehicle to make sure to contact him. He is a very kind thoughtful person. More

Quick and Efficient , Greeted with a smile, everyone in the service area very polite and considerate. I had a small issue with the front tire and they fixed it in a timel Greeted with a smile, everyone in the service area very polite and considerate. I had a small issue with the front tire and they fixed it in a timely manor as I waited for it. My salesman DJ who sold me that car two years early came over and said hello as I was waiting and he was starting the day. It is nice to know people remembering you and made me feel good. I will definitely recommend their 5 star service. 2014 E350 More

Repair of a 2013 Mercedes. Vehicle was purchased and upon arrival at my home I noticed the front inner fender was damaged and missing parts. This should have been corrected pri Vehicle was purchased and upon arrival at my home I noticed the front inner fender was damaged and missing parts. This should have been corrected prior to the car being placed on the for sale lot, and since it was not, I had to return to the dealer for a repair. More

Service visit Michael is always fast and efficient but still takes time to explain all aspects of the work required. I have dealt with him for the last seven years Michael is always fast and efficient but still takes time to explain all aspects of the work required. I have dealt with him for the last seven years and have always been treated well. More

Fabulous Mike a great service person . I ‘be been going to them 7 yrs. always courteous, on time , prompt in returning phone calls. Always have a loaner car fo Mike a great service person . I ‘be been going to them 7 yrs. always courteous, on time , prompt in returning phone calls. Always have a loaner car for me . More

Great I always receive great service from Joe Drewes and Mike Kessler. They have worked on my car since I bought it in 1999. Pat Buckley worked with me the I always receive great service from Joe Drewes and Mike Kessler. They have worked on my car since I bought it in 1999. Pat Buckley worked with me the first few years. More

Motorhome I was traveling in my 25ft motorhome when I experienced a message for the ABS system, called my local Mercedes dealer and he gave me your number. You I was traveling in my 25ft motorhome when I experienced a message for the ABS system, called my local Mercedes dealer and he gave me your number. You were very busy but were able to fix my problem and get me back on the road. I am very grateful to Metry and Randy. Thanks again for all your help. I would recommend your dealership to anyone. When I travel back to Florida I know I have another dependable dealership to help me. More

Excellent service Courteous and knowledgeable staff enhance ownership of my Mercedes Benz vehicle. Service department, especially Daniel Nickell very helpful. Recommend Courteous and knowledgeable staff enhance ownership of my Mercedes Benz vehicle. Service department, especially Daniel Nickell very helpful. Recommend this dealership highly and one can anticipate similar quality experience... More

Excellent Service I had an issue with the pressure system in my C Class. I contacted Keith Ertell who had Metry call me about it. He coordinated without keith to get me I had an issue with the pressure system in my C Class. I contacted Keith Ertell who had Metry call me about it. He coordinated without keith to get me a loaner vehicle while they worked on my car. When the repair was complete, I came in and Metry not only recognized me, but had someone bring my detailed car back to the service area. I spoke with DJ and Keith briefly who both asked if I needed anything further & was able to leave completely satisfied with the service of this dealership. I’ve dealt with another Mercedes dealership previously and have absolutely nothing good to say about them, so it’s nice to be able to say everyone at this dealership appreciates my service. More