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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.8
892 Reviews

892 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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March 11, 2019

Excellent!!! A pleasure to deal with at Mercedes of Daytona. Mike Iafanti makes it so easy to get the car serviced. Will never go anywhere else!! More

by susan65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2019 -

Mercedes-Benz of Daytona Beach responded

Susan65, thanks so much for the positive review! We are pleased to hear you had an amazing experience! Please let us know if we can assist you with anything else, we are always happy to help.

March 05, 2019

Great service experience Mike in service pre arranged for my tires to be delivered and I dropped my car off. Tires completed next day and mike kept in touch with me the entire More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megen Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2019 -

Mercedes-Benz of Daytona Beach responded

David, We appreciate the 5 star-rating! We are glad to hear you had an amazing experience. We hope to assist you again in the future.

February 23, 2019

Excellent Overall excellence from the service department, car loaner service, follow up updates by service advisor METRY The transportation service and car del More

by obenitez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
METRY SHALLOP
Mar 06, 2019 -

Mercedes-Benz of Daytona Beach responded

Obenitez, thank you for the 5 star rating! Thanks for coming in! We appreciate your time and hope to assist you again in the future.

February 18, 2019

Excellent Service Joe was excellent to work with. He thoroughly explained all the details of my service and the mechanic was also involved and very helpful. They were b More

by Goldie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2019 -

Mercedes-Benz of Daytona Beach responded

Goldie, we appreciate the positive review. We are glad to hear you had an amazing experience. Thanks for coming in!

February 13, 2019

Excellent Joe Drews ALWAYS gives outstanding service, credit to him and your dealership. Ray, shuttle van is outstanding as well. Ray Shuttle Van was excellent More

by Rocky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Shuttle Van
Mar 06, 2019 -

Mercedes-Benz of Daytona Beach responded

Rocky, thanks for the 5 star rating. Thanks for coming in! We are glad to hear you had an amazing experience with Joe. We look forward to your next visit.

February 13, 2019

Repair of damaged grill The parts were ordered - not all were needed in the repair - and the technician did not charge me for the extra ordered parts or labor. More

by NSteenhoek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2019 -

Mercedes-Benz of Daytona Beach responded

Thank you for the great star rating, NSteenhoek! We appreciate your time and hope to assist you again in the future.

February 07, 2019

Excellent Service The service agent was very professional and kind. The work was performed within a reasonable time. the service waiting area was clean, the munchies a More

by 1stmbowner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2019 -

Mercedes-Benz of Daytona Beach responded

1stmbowner, thanks for the 5 star rating! Thank you for choosing Mercedes Benz of Daytona Beach! Please let us know if we can assist you in any other way, we are always happy to help.

February 06, 2019

Vehicle recall Called service dept after receiving a recall notice in the mail and got in same day. Advisor was very polite and took care of all my cars needs. More

by Jtohara22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.L Kays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles in service
Mar 06, 2019 -

Mercedes-Benz of Daytona Beach responded

Jtohara22, thank you for the 5 star rating. We appreciate your time and hope to assist you again in the future.

January 31, 2019

Quick , and Informed From start to finish this service center was top notch. In addressing the concerns of us the clients and taking leadership in getting this issue resol More

by Mikes Produce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dont remember my service advisor at the last service . but was great
January 30, 2019

Perfect Fabulous Dealership.....I’m always taken care of every time. I feel like I’m treated like family whenever I deal with Joe, Tammy, Shannon & Rodger!! T More

by Dawn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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