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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.8
892 Reviews

892 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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February 18, 2024

The pickup and delivery service was outstanding. They were on time and kept me informed during the process. More

by Bobberyhill1959
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Billy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 17, 2024

Easy to schedule fast and excellent workmanship I love having my car serviced at Daytona Mercedes More

by tgarrison
Recommend Dealer
Yes
Feb 22, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 15, 2024

Bad service never experienced this and I been here plenty times , I was taxed awful More

by Neschia91allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Drewes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (386) 675-4677 to share more details about your visit so we can make things right.

February 14, 2024

Fixed the problem with the noise now my rear seat won't go down. all this seemed to occur after servicing the car. More

by KCOBIAJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we truly appreciate your honest feedback. Please reach out us at (386) 675-4677 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care.

February 12, 2024

B5 check up done. Thank you. Good job. Good service. Nice people but they need to smile more. More

by dianejohndecarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Canbaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

February 11, 2024

As always, I was treated promptly and courteously. The problem with my car was fixed the first time. I was in and out of the dealership in less than 2 hours More

by EPPO54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 11, 2024

Every time they take care of:my car needs with a very professional approach and without beating you up on selling things not needed. Great people in service and throughout! More

by aparesi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Mashak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 08, 2024

High end! You can watch your vehicle being worked on, I didn't like paying $250 for a simple alignment though. And after the fact to find out my car still pull More

by Infiniteluv333
Recommend Dealer
Yes
Employees Worked With
Metry
Feb 10, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (386) 675-4677 to share more details about your visit so we can make things right.

February 05, 2024

Great service, extremely satisfied with customer service and the convince of staying in contact with the servicing tech. More

by CDAMBROSIOSR
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Feb 06, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 05, 2024

Hi I was treated courteously and promptly. My questions and concerns were all answered. The loaner car and my car were clean. More

by jumbo7
Recommend Dealer
Yes
Employees Worked With
Service writer
Feb 06, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, here at Mercedes-Benz of Daytona Beach, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

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