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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.8
911 Reviews

913 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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February 28, 2025

Courtesy, promptness, friendly, knowledgeable, willing to listen, love the videos and love the waiting room and coffee station More

by Dale Intihar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Mathena
Mar 04, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your kind words about your experience here at Mercedes-Benz of Daytona Beach. We try every day to satisfy our customers and it’s always nice to know when we succeed.

February 26, 2025

Once again I am pleased with the attention and service I received at Mercedes-Benz of Daytona. I was greeted upon my arrival and while the cost was a little more than anticipated but what was replaced was n More

by LindaMJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nickolas Mathena
Mar 01, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Mercedes-Benz of Daytona Beach for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

February 24, 2025

Mike is great. He always pays attention and explains everything. I like that I can get a loaner as i am too far away for the courtesy vehicle More

by DSMITH@LE-INTL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Mashak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, we are pleased to hear of your experience with us here at Mercedes-Benz of Daytona Beach. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

February 23, 2025

Excellent service advisor and techs. We took our preowned GL in to bring the service up to date; they did not disappoint in their thoroughness. Would like to see a better standard o More

by Og
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Mercedes-Benz of Daytona Beach responded

Hello, thank you; we appreciate your feedback! Please feel free to check our social media pages to stay in the loop on product news and updates. We can't wait to provide you with top-notch service again on your next visit!

February 23, 2025

Great service , very attentive ,Joe Drewes knows what he is doing. Love Mercedes Daytona service dept. More

by Petercassidynyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 22, 2025

Very professional, well organized and informed. No question’s unanswered. Service completed within the allotted time. More

by loleno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danita Guindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Mercedes-Benz of Daytona Beach responded

Hello Loleno, thank you; we appreciate your feedback! We're thrilled to hear that we continue to meet your service expectations every time. We're looking forward to your next visit with us. Take care!

February 22, 2025

The service was excellent. The coffee was good! Everyone I dealt with was polite and friendly. All-in-all, it was what one expects from Mercedes-Benz. More

by pastorbvbc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Canbaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Mercedes-Benz of Daytona Beach responded

Hello, thank you; we appreciate your feedback! Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

February 21, 2025

beautiful dealership Nick in service is very professional and good to deal with BUT brand new expensive cars shouldn't need to keep going back to the dealership when they're brand new for softw More

by alisondexter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in service
Feb 24, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, we really appreciate your feedback! We regret to hear that we failed to provide you with the quality service you deserve. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (386) 675-4677 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

February 20, 2025

Everything was great; I just fell short of fixing an interior light. Have to return to have service look at it again. More

by MDRSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Mercedes-Benz of Daytona Beach responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (386) 675-4677 when you have a chance. Thank you, and we look forward to hearing from you.

February 20, 2025

Very good service. I was in and out in a little over an hour. The waiting room was pleasant. PS. I got an email today from M-B saying that my service had expired. W More

by CARJELL49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Mercedes-Benz of Daytona Beach responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!