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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.7
841 Reviews

841 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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December 07, 2024

Joe Drawes is the best . .. he always makes sure our cars receive excellent and timely service. More

by GIA184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your kind words about your experience here at Mercedes-Benz of Daytona Beach. We try every day to satisfy our customers and it’s always nice to know when we succeed.

December 07, 2024

Nick was great in service, professional and efficient, communication was also great as he kept me updated along with the team regarding my service and car being ready. Jim Brown in finance is always a sup More

by sandrawads
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in service and Jim Brown in finance
Dec 12, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your kind words about your experience here at Mercedes-Benz of Daytona Beach. We try every day to satisfy our customers and it’s always nice to know when we succeed.

December 06, 2024

Bringing my vehicle in for service is always a good experience. I know sometimes the news isn't always what I want to hear, this visit for example, but I can count on Mike Iafanti getting my car up to More

by PATRITHIAOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan, Lissette & Grace
Dec 08, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your kind words about your experience at Mercedes-Benz of Daytona Beach. We try to satisfy our customers every day, and it’s always nice to know when we succeed.

December 06, 2024

My issue was taken care of by the service team in a timely manner. The team was professional and showed interest in getting the problem resolved. More

by alp2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam in sales
Dec 08, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, it means a lot to us that you took the time to write such a positive review about Mercedes-Benz of Daytona Beach, so we just wanted to thank you personally. We try very hard to ensure our customers are happy every time they visit us, so it’s gratifying when someone lets us know we’re doing a good job.

December 04, 2024

I don't write reviews. Service was excellent. Also, very convenient location. As I wrote before, I don't write reviews. More

by lydiawoodhouse54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

December 02, 2024

Metry Shallop has been my service advisor for many years at Daytona Mercedes. Metry has ALWAYS taken care of my vehicles and me. He is a great employee. Why is Metry not listed in your Service Department More

by bounce.supper_08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Metry Shallop
Dec 04, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Mercedes-Benz of Daytona Beach!

December 02, 2024

The last service visit was an emergency. The car had to be "transported". Joe Drewes managed to get it into the shop quickly and the quality of the work performed was excellent. More

by jmcorvington
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 02, 2024

I appreciate good work, but more importantly I appreciate when people deal honestly. Another Mercedes dealer stated tried to sell me a new wheel for my AMG (about $2K), stating that it was dented and resulte More

by DAVID@DABRAMSLAW.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Metry Shallop
Dec 04, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 02, 2024

I am always satisfied with Mercedes of Daytona Beach and Mr. Shallop wonderful attention to the needs of his customers. I have retired after being gone from the great state of Florida for 48 years. I have More

by vanreagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Metry Shallop
Dec 04, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience. Please don't hesitate to reach out if there's anything additional we can do for you.

November 30, 2024

Service was quick and easy. The service advisor was really friendly and treated us very well. More

by mgsilver71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Donals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabby Service Advisor
Dec 02, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.