Back

Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.7
961 Reviews

961 Reviews of Mercedes-Benz of Daytona Beach - Service Center

Sort by
May 18, 2025

Special shout out to Metry and Tanner as they are always professional, friendly, and efficient. Great staff, clean environment. Thoroughly enjoyed the complimentary vehicle. Thank you always. More

by jesgoins17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Metri
May 20, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 18, 2025

One of the worst experiences I’ve ever had Had my vehicle for 7 weeks 30 miles down the road check engine light on because the wires the spliced had melted BTW my repairs were 20K 7weeks 20K was More

by adamschribergolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Barber
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (386) 675-4677 to share more details about your visit so we can make things right.

May 16, 2025

Outstanding service, friendly and professional! The service department did a fine job diagnosing our problem, inspecting our vehicle and completing the repairs. More

by taritaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Mercedes-Benz of Daytona Beach responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 15, 2025

Garbage customer service within the service department. Car sat at the dealership for two weeks. They refused to fix my car even though it was under warranty AND mbusa sent the shop foreman instructions. I More

by Mpsurvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Davila
May 18, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, we regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (386) 675-4677 at your earliest convenience to discuss how we can turn your experience into a positive one.

May 13, 2025

No problems. Excellent job cleaning the vehicle when work was complete. Work was a little pricey. More

by forest940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Canbaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 11, 2025

My experience at Daytona Mercedes Benz was everything expected for the servicing of my luxury auto. I particularly liked the short 1 minute video explaining exactly what was found and where the repair w More

by edmund morrissey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The mechanic/tech performing the service.
May 13, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi Edmund, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 10, 2025

Brought in 2021 gls 580 for compressor replacement under warranty. Loaner car ready as promised. Michael Iafonti has been our service advisor I believe since 2001. He is professional and efficient and never More

by joemote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi Joemote, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 10, 2025

Always a great experience. No pressure and answers all the questions. Also stands behind the car after you buy it to.make sure you stay happy More

by scott.scottsimpsonlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T.L Kays
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 10, 2025

Sold me a lemon and will not do anything about it such a sad case More

by christienmonroe98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marty Mahone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Barber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Dalzell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Bedell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Al Canbaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danita Guindi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Herman
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (386) 675-4677 to share more details about your visit so we can make things right.

May 09, 2025

Great team of professionals. Excellent facility and courteous staff. They worked to fit the service into our schedule. I appreciate the Uber service to and from the dealership More

by john.l.burkhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby
May 12, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi John, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

2
...