Mercedes-Benz of Cutler Bay - Service Center

MB of Cutler Bay delivers A+ service. Can’t thank the service department enough for making it easy. Special thanks to Charlie, Nicholas and Jose. You have a great team! Can’t thank the service department enough for making it easy. Special thanks to Charlie, Nicholas and Jose. You have a great team! More

I have been a Mercedes owner for over 30 years and have never been taken care the way the service representative Orlando Bravo has taken care of me I'm glad I made the switch to Mercedes Benz of Cutler B never been taken care the way the service representative Orlando Bravo has taken care of me I'm glad I made the switch to Mercedes Benz of Cutler Bay KEEP THE GOOD WORK ORLANDO More

My first visit and service experience at Mercedes Benz Cutler Bay was most impressive. Each team member I encountered was courteous, friendly and efficient. My new service advisor, Kristopher, was knowled Cutler Bay was most impressive. Each team member I encountered was courteous, friendly and efficient. My new service advisor, Kristopher, was knowledgeable and professional. I have been a Mercedes Benz customer for 8 years and did not encounter this surprising 5-star level of customer service before. I highly recommend this dealership! Gilda B More

I bought my Sprinter at MB Cutler Bay with David Gaspe and have had it serviced there for the last 2 years. We are always anxious to get service done quickly because we are a transportation company. The and have had it serviced there for the last 2 years. We are always anxious to get service done quickly because we are a transportation company. The sales and service department have always gone above and beyond. They are very personable and the response time is on point. Orlando Bravo ALWAYS takes great care of us. We have our vehicle back very quickly. Customer Service is the ONLY reason why I drive 40 miles to this location. More

I recently went to MB of Cutler Bay to have my C300 serviced for my 50,000 servicing. I wanted to take the time to say how impressed I was with the process. First, you are greeted with the red carpet d serviced for my 50,000 servicing. I wanted to take the time to say how impressed I was with the process. First, you are greeted with the red carpet dropping off your vehicle; you get your loaner vehicle, and within a few hours, I receive a text video showing me the professional work being conducted on my car. (WHAT)! So cool. When I picked up my car, it was spotless. The service department is excellent. I cannot say enough good about the process. Thank you! RC More

Excellent dealership, welcoming staff. My service advisor, Fernando Ramos, is outstanding. He is helpful, professional and courteous. He communicates thoroughly and ensures all issues are My service advisor, Fernando Ramos, is outstanding. He is helpful, professional and courteous. He communicates thoroughly and ensures all issues are resolved. Highly recommend for great, consistent service! More

Jonathan Ginoris, Jesus Fuenmayor and Conroy Nicholas were amazing as always! Everytime I take my car in for service they take of everything right away and make me feel like a VIP. I wouldn’t take my car were amazing as always! Everytime I take my car in for service they take of everything right away and make me feel like a VIP. I wouldn’t take my car anywhere else for service. More

Best experience and best service Great customer service vey happy with the deal and with the car payments vey happy with the deal and with the car payments More

Excellent and professional service from the entire team and very important from Damian Rodriguez..5 stars. and very important from Damian Rodriguez..5 stars. More

Orlando Bravo, the service consultant is very nice and gave me a great customer service. He is very professional and I got what I was looking for. gave me a great customer service. He is very professional and I got what I was looking for. More