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Mercedes-Benz of Cutler Bay - Service Center

Cutler Bay, FL

5.0
805 Reviews

805 Reviews of Mercedes-Benz of Cutler Bay - Service Center

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October 25, 2024

The service at Mercedes Cutler Bay is very professional and fast . My agent Robert Damas is the best . More

by JORGELPILOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Damas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Mercedes-Benz of Cutler Bay responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Robert here at Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

October 24, 2024

They are very good at making you feel like a family, Kerving is a great example of how to make yourself feel good More

by Joel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Laplanche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Mercedes-Benz of Cutler Bay responded

Thank you for your kind words! We're thrilled to hear that our team made you feel like part of the family. Providing exceptional service is what 'The Cutler Bay Way' is all about! Warmest Regards, Oliver Ortiz Sales Manager Mercedes-Benz of Cutler Bay P: 305-278-6117 Oliver.Ortiz@mbcutlerbay.com

October 20, 2024

Hello, I recently serviced my car here and the help provided by Damian and Jonathan was amazing. Really Happy More

by Miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Ginoris
Oct 21, 2024 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Miguel, and we are thrilled that you found your experience with us here at Mercedes-Benz of Cutler Bay to be a positive one. Please don't hesitate to reach out if you need anything else. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

October 19, 2024

I recently visited MB Cutler Bay dealership for a service on my vehicle, and I couldn't be more pleased with the experience. Their dedication to customer service is truly commendable. From the moment I a More

by caryravelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Mercedes-Benz of Cutler Bay responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

October 19, 2024

Excellent customer service from the sales to service. department. Great car dealership. Very professional and caring, listing to your needs. More

by andrear0774
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristopher Barres
Oct 20, 2024 -

Mercedes-Benz of Cutler Bay responded

Thanks, Andrea, for sharing your thoughts about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

October 16, 2024

Excellent dealership, I drive all the way from west Fort Lauderdale even though I have multiple other Mercedes dealers close by, the great service that Orlando Bravo have gave me during last years is fenome More

by Proelitetransportation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Mercedes-Benz of Cutler Bay responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Orlando met your expectations. Thank you for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as a valued customer for many years to come! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

October 05, 2024

Excellent customer service, James my Service Adviser was courteous and made sure everything was to perfection. My compliments to management! Keep up the good work! More

by Ralph77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James service advisor
Oct 07, 2024 -

Mercedes-Benz of Cutler Bay responded

Thank you for choosing Mercedes-Benz of Cutler Bay. Your feedback and rating mean a lot to us. We're glad James and the team were able to help, and we hope to see you again! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

August 30, 2024

He is a very good employee The service was excellent The installation is very nice More

by jgalvez1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Damas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Laplanche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Fuenmayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Mercedes-Benz of Cutler Bay responded

Thank you for choosing Mercedes-Benz of Cutler Bay. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

August 14, 2024

Hello Orlando Bravo handled the service appointment with professionalism and was extremely knowledgeable. I can tell you I have a Black label from Lincoln and they really need to up their game to truly bec More

by usmcbello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Mercedes-Benz of Cutler Bay responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Orlando met your expectations. Thank you for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as a valued customer for many years to come! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

August 09, 2024

MB of Cutler Bay delivers A+ service. Can’t thank the service department enough for making it easy. Special thanks to Charlie, Nicholas and Jose. You have a great team! More

by lrenteria.hernz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raydel Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Conroy
Aug 09, 2024 -

Mercedes-Benz of Cutler Bay responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as a valued customer for many years to come! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

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