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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,239 Reviews
Located conveniently off the Turnpike at exit 11 in South Miami-Dade, Mercedes-Benz of Cutler is the second dealership of Ussery Automotive, a family-owned company that has been an important part of the community since 1953. As part of the Mercedes-Benz family, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, ability to have us pick and return your car when it's time for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,239 reviews
September 21, 2023
I have had an excellent experience at this dealership. Every single person I have encountered has been really pleasant and professional. This dealership is run exceptionally well, both the sales and servi Every single person I have encountered has been really pleasant and professional. This dealership is run exceptionally well, both the sales and service department. More
by ekessous
Helpful September 15, 2023
Amazing service provided by MB of Cutler Bay! Special thanks to Laura Delgado! She did an amazing job helping me with buying my brand new Mercedes Special thanks to Laura Delgado! She did an amazing job helping me with buying my brand new Mercedes More
by Alina Karlova
Employees Worked With
September 15, 2023
Laura and Kevin from Mercedes of Cutler Bay has provided me with the best customer service. It is a pleasure working with them and are the main reason I keep buying Mercedes. The are friendly, professional me with the best customer service. It is a pleasure working with them and are the main reason I keep buying Mercedes. The are friendly, professional and truly care. Thank you! More
by Julina Jensen
September 15, 2023
Had an amazing car shopping experience. All because professional support and guidance by Laura Delgado. Thank you so much All because professional support and guidance by Laura Delgado. Thank you so much More
by akarlove
September 14, 2023
La mejor sin dudas , gracias a ella tengo mi Mercedes s500 ,,, excelente servicio ,excellent service, thanks for help me with my new s500 s500 ,,, excelente servicio ,excellent service, thanks for help me with my new s500 More
by Renecito098
Employees Worked With
September 11, 2023
I was not impressed with the dealership, the process was way too long, I want to leave so many times, if it were not for my salesperson I would have been gone. way too long, I want to leave so many times, if it were not for my salesperson I would have been gone. More
by jackiewhyte79
September 09, 2023
I got an excellent service from the sales person Luis Carralero ,manager and finance guy they are great i will definitely go back there and recomend this dealer to friends and family Carralero ,manager and finance guy they are great i will definitely go back there and recomend this dealer to friends and family More
by mikevin2006
September 06, 2023
Excellent, knowledgeable and friendly service. Really an A+ experience. Laura gave me all the info I needed to make an informed decision on buying the vehicle, and the process of actually making t Really an A+ experience. Laura gave me all the info I needed to make an informed decision on buying the vehicle, and the process of actually making the deal and doing the paperwork was efficient and smooth. I am really happy with the overall experience. More
by ekessous
Employees Worked With
September 05, 2023
Once again, I had an exceptional experience with the service department at M-B Cutler Bay. They are true professionals. service department at M-B Cutler Bay. They are true professionals. More
by sbeiley
August 31, 2023
Mario Martinez was great and very patient with my needs. Great sales representative i highly recommend him if you’re looking for your next purchase to be fast and easy. Great sales representative i highly recommend him if you’re looking for your next purchase to be fast and easy. More
by Soraya.garzon93
Employees Worked With
