Mercedes-Benz of Cutler Bay

Hello Orlando Bravo handled the service appointment with professionalism and was extremely knowledgeable. I can tell you I have a Black label from Lincoln and they really need to up their game to truly bec professionalism and was extremely knowledgeable. I can tell you I have a Black label from Lincoln and they really need to up their game to truly become a "luxury" brand. My EQS had some issues that was remedied. More

MB of Cutler Bay delivers A+ service. Can’t thank the service department enough for making it easy. Special thanks to Charlie, Nicholas and Jose. You have a great team! Can’t thank the service department enough for making it easy. Special thanks to Charlie, Nicholas and Jose. You have a great team! More

I have been a Mercedes owner for over 30 years and have never been taken care the way the service representative Orlando Bravo has taken care of me I'm glad I made the switch to Mercedes Benz of Cutler B never been taken care the way the service representative Orlando Bravo has taken care of me I'm glad I made the switch to Mercedes Benz of Cutler Bay KEEP THE GOOD WORK ORLANDO More

I had an excellent experience at Mercedes Benz of Cutler Bay. Everyone was very respectful and not pushy, which is a huge plus for me. My sales rep was incredibly knowledgeable and patient, working with me Bay. Everyone was very respectful and not pushy, which is a huge plus for me. My sales rep was incredibly knowledgeable and patient, working with me until I got the deal I needed. I highly recommend this dealership. More

My first visit and service experience at Mercedes Benz Cutler Bay was most impressive. Each team member I encountered was courteous, friendly and efficient. My new service advisor, Kristopher, was knowled Cutler Bay was most impressive. Each team member I encountered was courteous, friendly and efficient. My new service advisor, Kristopher, was knowledgeable and professional. I have been a Mercedes Benz customer for 8 years and did not encounter this surprising 5-star level of customer service before. I highly recommend this dealership! Gilda B More

I bought my Sprinter at MB Cutler Bay with David Gaspe and have had it serviced there for the last 2 years. We are always anxious to get service done quickly because we are a transportation company. The and have had it serviced there for the last 2 years. We are always anxious to get service done quickly because we are a transportation company. The sales and service department have always gone above and beyond. They are very personable and the response time is on point. Orlando Bravo ALWAYS takes great care of us. We have our vehicle back very quickly. Customer Service is the ONLY reason why I drive 40 miles to this location. More

I recently went to MB of Cutler Bay to have my C300 serviced for my 50,000 servicing. I wanted to take the time to say how impressed I was with the process. First, you are greeted with the red carpet d serviced for my 50,000 servicing. I wanted to take the time to say how impressed I was with the process. First, you are greeted with the red carpet dropping off your vehicle; you get your loaner vehicle, and within a few hours, I receive a text video showing me the professional work being conducted on my car. (WHAT)! So cool. When I picked up my car, it was spotless. The service department is excellent. I cannot say enough good about the process. Thank you! RC More

Excellent dealership, welcoming staff. My service advisor, Fernando Ramos, is outstanding. He is helpful, professional and courteous. He communicates thoroughly and ensures all issues are My service advisor, Fernando Ramos, is outstanding. He is helpful, professional and courteous. He communicates thoroughly and ensures all issues are resolved. Highly recommend for great, consistent service! More

Jonathan Ginoris, Jesus Fuenmayor and Conroy Nicholas were amazing as always! Everytime I take my car in for service they take of everything right away and make me feel like a VIP. I wouldn’t take my car were amazing as always! Everytime I take my car in for service they take of everything right away and make me feel like a VIP. I wouldn’t take my car anywhere else for service. More

I want to take a moment to acknowledge Mr. Eric Kalias and Mercedes Benz of Cutler Bay. Mr. Kalias is a true gentleman and professional. Words cannot fully capture the character of this man. I Eric Kalias and Mercedes Benz of Cutler Bay. Mr. Kalias is a true gentleman and professional. Words cannot fully capture the character of this man. If you wish to be treated with respect, he is the one to go to. This dealership is dedicated to assisting and supporting its customers. Every person I interacted with greeted me with a smile. If you are considering a Mercedes Benz, I highly recommend going to Cutler Bay and asking for Eric Kalias - it's an easy decision. More