Mercedes-Benz of Cutler Bay

I have bought several Mercedes-Benz throughout my life in different dealers in South Florida, BUT Mercedes-Benz of Cutler Bay surpasses all. Customer service is unique and beyond standard. Thank you, Jose He different dealers in South Florida, BUT Mercedes-Benz of Cutler Bay surpasses all. Customer service is unique and beyond standard. Thank you, Jose Henriquez and all your co-workers, for being so professionals. You guys always exceed my expectations More

Truly every purchase experience at the Mercedes-Benz dealership of Cutler Bay is excellent and undoubtedly the finest and best in Miami, Florida. From the moment I walk in, I am always greeted by an exc dealership of Cutler Bay is excellent and undoubtedly the finest and best in Miami, Florida. From the moment I walk in, I am always greeted by an exceptional and highly professional team that go above and beyond to ensure my satisfaction. Ms. Janyll Henriquez, Mr. Ira Jones, and Mr. Hugo Sanchez demonstrate unparalleled expertise, attentiveness, and dedication throughout the entire process of purchasing my vehicles. Their attention to detail, transparency, and genuine care make me feel valued as a customer at every visit. They take the time to listen to my needs, guide me through my options, and ensure that every aspect of my purchase is seamless and enjoyable. Their knowledge of the vehicles and their commitment to delivering top-notch service are truly commendable. If you’re looking for a dealership that values its customers and provides exceptional service, this is the one. More

I have a 2024 glc300 with mechanical issues , it’s been to the dealer 4 times and they haven’t fixed the issue, is a very safety concern and the dealer has not try to contact me to discuss more about what to the dealer 4 times and they haven’t fixed the issue, is a very safety concern and the dealer has not try to contact me to discuss more about what options do I have at this time but they don’t really care about it. I will not recommend this dealer or their products to anybody because they are very dishonest and I’m very disappointed with their service. More

The staff at the service department was magnificent. I had to go in to perform some warranty work. The service department was packed with customers and it was the Thanksgiving holiday week. I never felt I had to go in to perform some warranty work. The service department was packed with customers and it was the Thanksgiving holiday week. I never felt rushed and the James my service rep was so kind and helpful. Great service even when swamped. More

⭐⭐⭐⭐⭐ I recently leased a car from Mercedes of Cutler Bay and the experience was outstanding! Janyll, my sales rep, was incredibly knowledgeable and patient throughout the process. She took the time to a Bay and the experience was outstanding! Janyll, my sales rep, was incredibly knowledgeable and patient throughout the process. She took the time to answer all my questions and made sure I felt confident in my decision. Her professionalism and attention to detail truly set her apart. Rene Sanchez in the finance department was equally impressive. He walked me through all the financing options clearly and made the paperwork process smooth and stress-free. Rene’s expertise and friendly demeanor made the final steps of the lease feel seamless. Together, Janyll and Rene made this the best car-leasing experience I’ve ever had. I highly recommend them to anyone looking for exceptional service and experience. More

I cannot express enough how amazing my experience was at Mercedes-Benz of Cutler Bay as I leased my new 2024 C300. From start to finish, the level of personal care and professionalism was truly unmatched. Mercedes-Benz of Cutler Bay as I leased my new 2024 C300. From start to finish, the level of personal care and professionalism was truly unmatched. The General Manager, Luis Gutierrez, went above and beyond to ensure my experience was seamless and enjoyable. Laura Delgado was equally incredible—her attention to detail, kindness, and expertise made the entire process smooth and stress-free. Their dedication to customer satisfaction is evident in every interaction. I could not be happier with my new car or the exceptional service I received. If you're in the market for a luxury vehicle, I highly recommend visiting Mercedes-Benz of Cutler Bay. They have set the bar incredibly high! More

Excelente Servicio de Oliver y Mary de la Concepcióncesta chica es un amor. Rene Sanchez en el financiamiento y Luis el general Manager.Me he sentido como en casa. Muy profesionales en todo momento. Es un pl chica es un amor. Rene Sanchez en el financiamiento y Luis el general Manager.Me he sentido como en casa. Muy profesionales en todo momento. Es un placer ser parte de Mercedes BENZ!! More

Oliver's service was excellent. He is always attentive of the customer and very professional. Definitely reccomend. He is always attentive of the customer and very professional. Definitely reccomend. More

Customer Service at this dealership is second to none! They are accommodating, personable, patient and outstanding professionals in every way they care for their customers. My experience yesterday with m They are accommodating, personable, patient and outstanding professionals in every way they care for their customers. My experience yesterday with my Salesperson Miss Melanie was wonderful. She explained everything very clearly, step by step and she even made sure that I was satisfied, comfortable and that I understood the vehicle as well. Thank you Mercedes Benz of Cutler Bay for your quality vehicles, but most of all for your valuable exemplary Staff! Cheers to all! More

It was an absolute pleasure dealing with the staff at the Mercedes-Benz Service Center. From the moment I walked in, I was greeted with professionalism and courtesy. Each team member exemplified what it mean Mercedes-Benz Service Center. From the moment I walked in, I was greeted with professionalism and courtesy. Each team member exemplified what it means to be a true professional, consistently demonstrating their expertise and dedication to customer service. The attention to detail and care that they put into their work did not go unnoticed. Whether it was discussing the specifics of my vehicle's needs or providing updates throughout the process, their communication was clear and timely. I felt well-informed and confident in their ability to service my vehicle to the highest standards. Furthermore, the facility was spotless, and the staff went above and beyond to ensure a comfortable and welcoming environment for all customers. It's evident that they take pride in their work and strive to provide an exceptional experience for every visitor. Thank you to the entire team for making this such a positive experience. I look forward to continuing my relationship with the Mercedes-Benz Service Center for all my future needs. More