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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

5.0
2,280 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,280 reviews

November 02, 2024

I was completely satisfied with the analysis and service of my vehicle issues. Jose Henriquez provided 5 stars service and constantly provided feedback on its progress. Will be back for maintenance service! More

by Snjjww
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Mercedes-Benz of Cutler Bay responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

October 25, 2024

The service at Mercedes Cutler Bay is very professional and fast . My agent Robert Damas is the best . More

by JORGELPILOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Damas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Mercedes-Benz of Cutler Bay responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Robert here at Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

October 24, 2024

They are very good at making you feel like a family, Kerving is a great example of how to make yourself feel good More

by Joel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Laplanche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Mercedes-Benz of Cutler Bay responded

Thank you for your kind words! We're thrilled to hear that our team made you feel like part of the family. Providing exceptional service is what 'The Cutler Bay Way' is all about! Warmest Regards, Oliver Ortiz Sales Manager Mercedes-Benz of Cutler Bay P: 305-278-6117 Oliver.Ortiz@mbcutlerbay.com

October 20, 2024

Hello, I recently serviced my car here and the help provided by Damian and Jonathan was amazing. Really Happy More

by Miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Ginoris
Oct 21, 2024 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Miguel, and we are thrilled that you found your experience with us here at Mercedes-Benz of Cutler Bay to be a positive one. Please don't hesitate to reach out if you need anything else. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

October 19, 2024

I recently visited MB Cutler Bay dealership for a service on my vehicle, and I couldn't be more pleased with the experience. Their dedication to customer service is truly commendable. From the moment I a More

by caryravelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Mercedes-Benz of Cutler Bay responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

October 19, 2024

Excellent customer service from the sales to service. department. Great car dealership. Very professional and caring, listing to your needs. More

by andrear0774
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristopher Barres
Oct 20, 2024 -

Mercedes-Benz of Cutler Bay responded

Thanks, Andrea, for sharing your thoughts about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

October 18, 2024

Quiero agradecer sinceramente a Janyll Henriquez por su excelente atención y profesionalismo durante todo el proceso de compra de mi auto. Desde el primer momento, demostró un profundo conocimiento de los More

by laritza Hernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Mercedes-Benz of Cutler Bay responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Janyll here at Mercedes-Benz of Cutler Bay. Oliver Ortiz, Sales Manager 305-278-6117 Oliver.Ortiz@mbcutlerbay.com

October 16, 2024

Excellent dealership, I drive all the way from west Fort Lauderdale even though I have multiple other Mercedes dealers close by, the great service that Orlando Bravo have gave me during last years is fenome More

by Proelitetransportation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Mercedes-Benz of Cutler Bay responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Orlando met your expectations. Thank you for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as a valued customer for many years to come! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

October 13, 2024

Dedicated attention, listen to your needs and what it is customer expectations. 100% customer service oriented. More

by velezd7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oliver Ortiz
Oct 14, 2024 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your wonderful review! We are thrilled that Albert, Janyll, and Oliver had the opportunity to provide you with great service. We thank you for choosing Mercedes-Benz of Cutler Bay! Oliver Ortiz, Sales Manager 305-278-6117 Oliver.Ortiz@mbcutlerbay.com?

October 11, 2024

Great service here, and especially to Janyll Henriquez, the person in charge of my car's process. Thank you, love, for your attention and dedication. You do your job with love and care 🥰👏🏻 More

by marledys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Mercedes-Benz of Cutler Bay responded

Here at Mercedes-Benz of Cutler Bay, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Oliver Ortiz, Sales Manager 305-278-6117 Oliver.Ortiz@mbcutlerbay.com?