Mercedes-Benz of Cutler Bay

My sells advisor Yamil always has a smile and she always go over the top trying to help me choosing the right cat for me. She is very professional . I always have a great experience every time I go to the d go over the top trying to help me choosing the right cat for me. She is very professional . I always have a great experience every time I go to the dealer to buy my cars. She is an Excellent sells advisor. More

Herbert was great! He really listened and helped me resolve the issues I had with my car. He really listened and helped me resolve the issues I had with my car. More

I was walked through the entire process and helped by Janyll, she is the best! She made the process so smooth and explained every step making sure I understood everything. I left with a huge smile on my Janyll, she is the best! She made the process so smooth and explained every step making sure I understood everything. I left with a huge smile on my face and a new car, which I absolutely love. I am very glad I had her helping me with this. And also Rene, another amazing person he made sure to complete the financing of the vehicle and was very patient and clear explaining every step. Best customer service and in general the best car shopping experience I’ve ever had because I had Janyll helping me throughout the entire process and she definitely made sure I left happy. Thank you! More

It is a nice place to buy a Mercedes because the attention makes you feel like family attention makes you feel like family More

Jean Pierre “JP” is a professional who watched out for my mother’s best interest, and is a car expert! He found the perfect Mercedes for her and always pick up our calls whenever we have any questions. It is mother’s best interest, and is a car expert! He found the perfect Mercedes for her and always pick up our calls whenever we have any questions. It is like having your personal account manager. We will now be repeat customers. Thank you JP! More

It was amazing all around. Everyone was super helpful and kind. All my expectations were met and more. Everyone was super helpful and kind. All my expectations were met and more. More

Customer for over 12 years. .great staff with incredible customer service. Best dealer in town .great staff with incredible customer service. Best dealer in town More

Oliver is a standout professional in regards to depth, quality, and delivery. I have been purchasing vehicles from Oliver for the past 16 years, even following him to Mercedes Benz of Cutler Bay. Oliver c quality, and delivery. I have been purchasing vehicles from Oliver for the past 16 years, even following him to Mercedes Benz of Cutler Bay. Oliver can always be relied upon to deliver exactly the car I seek, even when he goes above and beyond to search for a specific vehicle that I request. His attitude unflinching, even in the most difficult contracts. He is always ready to deliver first class service with vigor, a smile and poise. He is a great asset to the team with great self-motivation for independence and leadership, yet he is always mindful of the great impact of team collaboration. I am pleased to recommend him so highly without qualification. More

The costumer service at Mercedes Benz of Cutler Bay is wonderful. Everyone we dealt with was extremely friendly and helpful. They take their time to explain the details of the car and the financing. My hu wonderful. Everyone we dealt with was extremely friendly and helpful. They take their time to explain the details of the car and the financing. My husband and I are extremely happy with our purchase. More

Eric Has been very attentive to the details of my request starting from the first text messages up until I rolled my new beautiful car out of the dealership's gates. There was never a pressure or ru request starting from the first text messages up until I rolled my new beautiful car out of the dealership's gates. There was never a pressure or rush. Just patient answering to all my questions and working on my request. It made me feel like I was the most important client and mind you, I was buying one of the cheapest models available from Mercedes. This is the highest level of customer service I have ever experienced in general and the utmost ultimate service among all dealers I have ever been to. I would like to recommend Eric for everyone. Specially for those of us who were traumatized by a horrible treatment at other dealership facilities as he has ability to cure you from that and to restore your faith in the car industry :)! More