Mercedes-Benz of Cutler Bay

Jean Pierre “JP” is a professional who watched out for my mother’s best interest, and is a car expert! He found the perfect Mercedes for her and always pick up our calls whenever we have any questions. It is mother’s best interest, and is a car expert! He found the perfect Mercedes for her and always pick up our calls whenever we have any questions. It is like having your personal account manager. We will now be repeat customers. Thank you JP! More

It was amazing all around. Everyone was super helpful and kind. All my expectations were met and more. Everyone was super helpful and kind. All my expectations were met and more. More

Customer for over 12 years. .great staff with incredible customer service. Best dealer in town .great staff with incredible customer service. Best dealer in town More

Oliver is a standout professional in regards to depth, quality, and delivery. I have been purchasing vehicles from Oliver for the past 16 years, even following him to Mercedes Benz of Cutler Bay. Oliver c quality, and delivery. I have been purchasing vehicles from Oliver for the past 16 years, even following him to Mercedes Benz of Cutler Bay. Oliver can always be relied upon to deliver exactly the car I seek, even when he goes above and beyond to search for a specific vehicle that I request. His attitude unflinching, even in the most difficult contracts. He is always ready to deliver first class service with vigor, a smile and poise. He is a great asset to the team with great self-motivation for independence and leadership, yet he is always mindful of the great impact of team collaboration. I am pleased to recommend him so highly without qualification. More

The costumer service at Mercedes Benz of Cutler Bay is wonderful. Everyone we dealt with was extremely friendly and helpful. They take their time to explain the details of the car and the financing. My hu wonderful. Everyone we dealt with was extremely friendly and helpful. They take their time to explain the details of the car and the financing. My husband and I are extremely happy with our purchase. More

Eric Has been very attentive to the details of my request starting from the first text messages up until I rolled my new beautiful car out of the dealership's gates. There was never a pressure or ru request starting from the first text messages up until I rolled my new beautiful car out of the dealership's gates. There was never a pressure or rush. Just patient answering to all my questions and working on my request. It made me feel like I was the most important client and mind you, I was buying one of the cheapest models available from Mercedes. This is the highest level of customer service I have ever experienced in general and the utmost ultimate service among all dealers I have ever been to. I would like to recommend Eric for everyone. Specially for those of us who were traumatized by a horrible treatment at other dealership facilities as he has ability to cure you from that and to restore your faith in the car industry :)! More

Courteous, helpful, had the product I was looking for and they were absolutely fair to me. Highly recommend them. they were absolutely fair to me. Highly recommend them. More

Outstanding Service Department! The service advisors are well trained and knowledgeable! And your vehicle is returned washed and vacuumed! The service advisors are well trained and knowledgeable! And your vehicle is returned washed and vacuumed! More

Professional, courteous, friendly, and accommodating atmosphere. Everyone was very helpful and willing to work with us! We are so happy to have found Cutler Bay Mercedes! atmosphere. Everyone was very helpful and willing to work with us! We are so happy to have found Cutler Bay Mercedes! More

Thank you for your professionalism and help in acquiring my new car! Very much appreciated! my new car! Very much appreciated! More