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Mercedes-Benz of Columbus - Service Center

Columbus, GA

4.7
967 Reviews

967 Reviews of Mercedes-Benz of Columbus - Service Center

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August 31, 2024

They were awesome with service and correcting a couple things not working correctly. We even learned the correct method for opening the rear cup holder. More

by joy.gliddenga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Staff was very nice and helpful. Work was finished earlier than was expected, which was a pleasant surprise. More

by EAA1206
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
4.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

They do a fabulous job . Always exceed my expectation . The entire staff is great and they work so good together . Thanks More

by MELISSATHOMAS231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

Always friendly staff and very accommodating. Extremely helpful when I needed to change the appointment date. More

by HSARTGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlen Montgomery, Karley Armitage
August 26, 2024

Haley is best service writer ever. She is concise, intelligent, and amazingly friendly. She does not waste my time and makes me feel as if I spent my money at the right establishment. More

by TASHUNKAUGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

My experience has always been first class at Mercedes Benz of Columbus. Courteous, knowledgeable and professional. More

by roblco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

Prompt courteous service. Kept us informed about status at all times. Very pleasant To deal with the front desk More

by SUNILJOHN44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

Advisor was rude and unprofessional. I only use the dealership due to my positive relationship with the salesperson who sold me the SUV who gives outstanding service consistently. More

by NICOLEKINGPHARMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauren Farthing
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
1.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Navarro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Mercedes-Benz of Columbus responded

Ms. King-Lloyd, we apologize for your experience with our Service Team. Please give me a call back at your convenience, 706 256 6100, Nadie Martin

August 23, 2024

Pleasant and professional services rendered. Good evirnoment anf friendly staff. Haley assisted me with my scheduling and followed through. More

by WPHILLIPS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Lauren always communicates clearly what is happening with our cars. She’s always taken great care of us!! More

by kendrickparty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Keefe
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