Mercedes-Benz of Columbus - Service Center

As always, excellent, fast service. Had a scheduled appointment for all-wheel alignment, the service was completed quickly and the car returned in less than an hour. They not only provi Had a scheduled appointment for all-wheel alignment, the service was completed quickly and the car returned in less than an hour. They not only provided quick, quality service but also washed the car. More

Excellent Service Phil is a very very good service advisor, and the rest of the crew is equally nice and professional. Kudos to all! thanks for the help with my 2018 c Phil is a very very good service advisor, and the rest of the crew is equally nice and professional. Kudos to all! thanks for the help with my 2018 car, And thank you to the shop foreman David!Carol Campos More

You Make A Difference 5 stars all the way.............. Very Skilled and demonstrates concern and care for the client. employees of Mercedes Benz of Columbus gives you the concept and "feeling" that your th Very Skilled and demonstrates concern and care for the client. employees of Mercedes Benz of Columbus gives you the concept and "feeling" that your the only customer at that given time. Polite courteous and promotes teamwork with all. All work, service, sales and just a car wash all is consistently high. I appreciate you and your high performance for customer service. Marleen Tharpe Ms. Senior Georgia More

Everything was above and beyond expectations. I have been driving a Mercedes for over 25 years and the company keeps getting better.Thanks for the help guys. driving a Mercedes for over 25 years and the company keeps getting better.Thanks for the help guys. More

On 3 Mar 2020, I brought my ML350 to the dealership to have the tailgate’s electronic mechanism repaired, per Troy’s instructions. It had stopped working after the battery was replaced on or about 25 Feb have the tailgate’s electronic mechanism repaired, per Troy’s instructions. It had stopped working after the battery was replaced on or about 25 Feb 2020.The comput-er needed reprogramming & was done immediately. More

Always great service . Phil and the tech works on my cars are exceptional. My first choice fo MB service!!!! My cars always feel new and clean after return are exceptional. My first choice fo MB service!!!! My cars always feel new and clean after return More

Excellent and friendly customer service representatives. Came in for service and was very accommodating. Made sure I was informed on progress of service and billing information. Came in for service and was very accommodating. Made sure I was informed on progress of service and billing information. More

Phil Bono was Mercedes rep that handled me bringing my car in for a recall that was issued for my 2013 E350 Phil was very professional and very knowledgeable on addressing my concerns great job. car in for a recall that was issued for my 2013 E350 Phil was very professional and very knowledgeable on addressing my concerns great job. More

Dealing with the dealership is easy. Transportation to and from is great. The car wash need improving looks as if my child cleaned it. But I did find or should I say find it hard to believe that it has ta and from is great. The car wash need improving looks as if my child cleaned it. But I did find or should I say find it hard to believe that it has taken over 3 visit and over 2 months for find out why my car can't connect to Mercedes Me. Will see on Monday. The transportation driver I forget his name but he was the African American driver was very professional. More

I love the service and friendliness of the staff and sales people here .I always look forward to coming in and interacting with the people here . sales people here .I always look forward to coming in and interacting with the people here . More