Mercedes-Benz of Columbus - Service Center

Service issue. Knowledgeable and friendly personnel giving quality care. Issue resolved to my satisfaction. Phil waited after hours for Uber driver to arrive. Wo Knowledgeable and friendly personnel giving quality care. Issue resolved to my satisfaction. Phil waited after hours for Uber driver to arrive. Would highly recommend to others. More

Best service dept. from pulling in until getting my car back, they keep me updated. Explain everything that has been performed. Getting a loaner is the best part back, they keep me updated. Explain everything that has been performed. Getting a loaner is the best part More

Fixed with NO PROBLEMS Always prompt and courteous, quick to insure you have the least amount of aggravation with the problem. My problem was covered by warranty , it made n Always prompt and courteous, quick to insure you have the least amount of aggravation with the problem. My problem was covered by warranty , it made no difference. More

Glad to see them start sprinter repairs. Excellent workmanship and service. We have a small fleet and will be back. Thank you Phillip !!! We will be back workmanship and service. We have a small fleet and will be back. Thank you Phillip !!! We will be back More

Evaluate emergency brake and blindspot assist We were having difficulty setting and releasing the emergency brake. They adjusted emergency brake and blind spot assist and explained how to prevent We were having difficulty setting and releasing the emergency brake. They adjusted emergency brake and blind spot assist and explained how to prevent future problems. More

Everyone was so nice and helpful, and had such a spirit of excellence. I’d gone to other dealerships but this will now be mine from now on for future services. of excellence. I’d gone to other dealerships but this will now be mine from now on for future services. More

Great job, Phil! Thanks Phil for all of your professional help with my vehicle. Also, thank you for going the extra mile to assist our needs. Brenda and Oscar Brown Thanks Phil for all of your professional help with my vehicle. Also, thank you for going the extra mile to assist our needs. Brenda and Oscar Brown More

Mercedes Benz of Columbus always provides great customer service and goes the extra mile in all their activities. Thanks for fixing a complex problem we thought would just be with us through the ownership service and goes the extra mile in all their activities. Thanks for fixing a complex problem we thought would just be with us through the ownership of the vehicle. Replaced the control unit and everything going great. More

Professional Customer Service with a Smile I have always great experience every time I bring my car for service. Jerry McIntyre was so friendly and professional when he helped me with my car m I have always great experience every time I bring my car for service. Jerry McIntyre was so friendly and professional when he helped me with my car making loud noises when I turn on the heater blower. He made me feel at ease when he told me not to worry, he will order the part and told me it is still under warranty. Employees at MB of Columbus always welcome you with a smile and very attentive. Thank you! More

Yearly service When I call, always staff is prompt and gets me to the right person and service. Attentive, friendly and I always get the feeling, they are really lis When I call, always staff is prompt and gets me to the right person and service. Attentive, friendly and I always get the feeling, they are really listening. More