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Mercedes-Benz of Columbus - Service Center
Columbus, GA
947 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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947 Reviews of Mercedes-Benz of Columbus - Service Center
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May 02, 2020
It was just a periodic service check. I took my wife's car to the dealer for a service check, Thank you! Sometimes, a duck is just a duck people. Routine service check, you did a good job. I took my wife's car to the dealer for a service check, Thank you! Sometimes, a duck is just a duck people. Routine service check, you did a good job. Thank you! More
by John G
Verified CustomerEmployees Worked With
Troy Reed, Jerry McIntyre, Phil Bono
May 01, 2020
Best service in the area.been using this dealer ship every since my son bought 2 mercedes from here ,and my daughter 1.not only is the service great the sales people are too. every since my son bought 2 mercedes from here ,and my daughter 1.not only is the service great the sales people are too. More
by Wildman
Employees Worked With
Troy Reed, Phil Bono
April 30, 2020
Always a great experience. Thank you for what you guys do. The staff in the service dept is always nice and so accommodating. They went out of their way to keep things sanitary during this time as well. do. The staff in the service dept is always nice and so accommodating. They went out of their way to keep things sanitary during this time as well. More
by TONYA.BADCOCK
Employees Worked With
Troy Reed, Jerry McIntyre
April 25, 2020
I always have a reliable, peaceful visit when I bring my vehicle in for service. Even during this trying time service was still great and satisfying vehicle in for service. Even during this trying time service was still great and satisfying More
by frederickcook6
Employees Worked With
Phil Bono
April 24, 2020
My service at Mercedes Benz of Columbus was excellent! Jerry called me to ask if he could keep the car for another day to find out the problem! I told him “yes” and he called back the next day to let me k Jerry called me to ask if he could keep the car for another day to find out the problem! I told him “yes” and he called back the next day to let me know the problem was resolved! The ppl at Mercedes Benz are so friendly and do not mind helping with any issue you may have with your car! Thanks for excellent services! More
by diana90606
Employees Worked With
Jerry McIntyre
April 21, 2020
Thank you for providing Excellent Service and being attentive to my needs and concerns that were brought to your attention. Great Customer Service is definitely a priority. attentive to my needs and concerns that were brought to your attention. Great Customer Service is definitely a priority. More
by SHANALEXANDER
Employees Worked With
Jerry McIntyre
April 18, 2020
A+ service! I was initially afraid to take my vehicle to the dealership. But Phil Bono is the best service advisor that I've ever worked with. He's knowledge about the Mercedes Benz brand and went out of hi the dealership. But Phil Bono is the best service advisor that I've ever worked with. He's knowledge about the Mercedes Benz brand and went out of his way to make me feel comfortable that I wasn't having a repair that didn't absolutely need to be done. The cost of my repair while not cheap , was VERY reasonable! Thanks Phil . More
by warrickhenry
Employees Worked With
Phil Bono
April 17, 2020
I want to commend service Advisor Phil Bono for excellent and impressive customer service. All questions answered-with patience. He is definitely an asset. Shout out to Nadie as well. Excellent !!!! and impressive customer service. All questions answered-with patience. He is definitely an asset. Shout out to Nadie as well. Excellent !!!! More
by pamsparalegalservice
April 08, 2020
Troy and his Service team has provided my wife and I with great service for the past 3 years. The quality of the service department keeps us buying Mercedes from Columbus great service for the past 3 years. The quality of the service department keeps us buying Mercedes from Columbus More
by stacysevans008
April 07, 2020
Timely and Efficient Couldn't ask for better service. Rene was extremely efficient and knowledgeable. He was especially compliant in maintaining COVID-19 protocols. Good m Couldn't ask for better service. Rene was extremely efficient and knowledgeable. He was especially compliant in maintaining COVID-19 protocols. Good man to have representing your dealership! More
by psycopro
Employees Worked With
Rene (?) Service Call to Opelika
