Mercedes-Benz of Columbus - Service Center

My purchase was a contactless purchase due to illness and no dealer ever has ever been so helpful, my car is picked up and returned at each service the quality of the work is of the highest standard... Could no dealer ever has ever been so helpful, my car is picked up and returned at each service the quality of the work is of the highest standard... Couldn't possibly imagine going elsewhere and by the way I live 100 miles away...!! More

Not fixed It would have been 5 stars, but I paid $61.00 to have the passenger rear fixed and it did not get fixed. It still does not go up all the way when you It would have been 5 stars, but I paid $61.00 to have the passenger rear fixed and it did not get fixed. It still does not go up all the way when you start the car. The window button works so I will just continue to use it. More

Great in and out without delays Very friendly and professional. Great experience .Come see your local Mercedes dealership for a great car and buying experience. I have bought 4 vehi Very friendly and professional. Great experience .Come see your local Mercedes dealership for a great car and buying experience. I have bought 4 vehicles for them over the past 5 years More

Outstanding Service for my C63s A great experience all around! I made my appointment using the web portal. Within the hour of requesting my appointment I received a confirmation ca A great experience all around! I made my appointment using the web portal. Within the hour of requesting my appointment I received a confirmation call. I had to reschedule my initial appointment, and I received the same prompt, courteous service for rescheduling my appointment. The team was very accommodating. On the date of my service I was greeted at the door. The team had all of my paperwork ready and after confirming the details I was on my way. My service was completed quickly. Everything was done correctly the first time (no annoying return visits for incorrect or incomplete work). My car was immaculate! My experience with other dealers has been that the outside of my car was clean, but I would find grease stains or dirty spots on the door, floor mats, seats, or the head liner. That was not the case. My car was cleaned well inside and out. The pick-up of my car was equally as efficient. While I completed my paperwork my car was delivered and waiting for me. The facility is easy to access, well-marked and clean. Directions for entering the service bay are clearly marked. The customer waiting area was clean and comfortable. The staff is friendly and personable. Lizzie and Troy took great care of me and made sure that all of my questions and concerns were addressed to my satisfaction before I left. I don't have a local Mercedes-Benz dealer. I have to drive at least an hour for any service. As an owner of three Mercedes-Benz vehicles I have worked with several different dealers in hopes of finding a good service department. My search is over! I will be back. More

Thanks for taking care of my vehicle. I love knowing that when my family and I are traveling we are safe. I didn’t get the guys in the back that found the problem but they were awesome when my family and I are traveling we are safe. I didn’t get the guys in the back that found the problem but they were awesome More

Everything went great, My car was taken in soon as I got there and I arrived a little early. I didn’t have to wait long and I told everything that was done to my car. there and I arrived a little early. I didn’t have to wait long and I told everything that was done to my car. More

B-7 Service on my 2015 GL 450 As always the service department Rocked, great from the time you arrive until the job is done, very pleased with this service. Will continue having my As always the service department Rocked, great from the time you arrive until the job is done, very pleased with this service. Will continue having my vehicle serviced here. More

Top Notch Service MB of Columbus has been my auto service provider for over 15 years. They are particularly attentive to my concerns and have always done the job "righ MB of Columbus has been my auto service provider for over 15 years. They are particularly attentive to my concerns and have always done the job "right the first time." More

I like the old standard way My experience was pretty nice and most of the saving I had I appreciate it . Normally there higher I love discount think about who does at time like a My experience was pretty nice and most of the saving I had I appreciate it . Normally there higher I love discount think about who does at time like a discount or price was a little lower, than normally, But great job. Mercede Benz is the best service but value loyalty customers. Thanks More

Great Very professional people in all areas from the time Imade the appointment till the completed service I would recommend the service department to anyon Very professional people in all areas from the time Imade the appointment till the completed service I would recommend the service department to anyone very satisfied More