Mercedes-Benz of Columbus - Service Center

Excellent Service We have several Mercedes. A few old classics and newer models as well. The Service Department always does a great job. Our last purchase was a 2018 SU We have several Mercedes. A few old classics and newer models as well. The Service Department always does a great job. Our last purchase was a 2018 SUV. Very nice truck and awesome sales experience. More

Tire Problem I had a tire problem on fri the 15 of may, I did not get my car back until tues the 19th of may and it cost me $388.51 . we are in the market for a n I had a tire problem on fri the 15 of may, I did not get my car back until tues the 19th of may and it cost me $388.51 . we are in the market for a new MB suv. More

Employees The service department staff at Mercedes-Benz of Columbus, Georgia, works in harmony and always go the extra mile or two for customer satisfaction. The service department staff at Mercedes-Benz of Columbus, Georgia, works in harmony and always go the extra mile or two for customer satisfaction. All employees speak and take the time to engage in conversation. Gives you the warm feeling of "being the only one" each experience is the same when visiting the dealership. Friendly, kind and with the upmost greatest attitude. Ms. Senior Georgia Marleen Tharpe More

This dealership offers Exceptional Service. They were competent and courteous and were very respectful of the potential virus issues. My only concern was the disappointingly high cost of parts. competent and courteous and were very respectful of the potential virus issues. My only concern was the disappointingly high cost of parts. More

Customer service was great, I dropped my vehicle off for a early morning appointment and vehicle was ready two hours later. The shuttle service was dispatched to my location shortly afterwards. a early morning appointment and vehicle was ready two hours later. The shuttle service was dispatched to my location shortly afterwards. More

My experience was ok. I am still waiting on a call for my service tech about my auto warranty. He took the number for Edurance which is my extended warranty and he said he I am still waiting on a call for my service tech about my auto warranty. He took the number for Edurance which is my extended warranty and he said he would call them about an oil leak that I had. I have not heard from him yet. More

had B service, transmission service, tires and breaks Thank you Phil, Elizabeth and Jasmine for your professional cares you give to your clients, I appreciate everything you and Elizabeth did for me yeste Thank you Phil, Elizabeth and Jasmine for your professional cares you give to your clients, I appreciate everything you and Elizabeth did for me yesterday, Phil, you and Troy worked the prices as well as you could and I was definitely in appreciation for this of you all, thank you Troy for always being here for me and making sure everything works out, I also appreciate meeting Jazmine for the first time, she gave me a ride home and back to MB safely, she was very kind, professional and had such a warm spirit, thank you Jaz for transporting me back and forth safely, will return; I truly appreciate you all for caring in such professional ways; Happy Mother's Day to all the beautiful moms at MB, stay professional, caring and hard working, thank you all so very much. Carolyn Hinton More

Phil went over and beyond. He was very caring and I couldn't been happier with the service provided for a first time visit Thank you couldn't been happier with the service provided for a first time visit Thank you More

Awesome experience as always today! The day prior to my service appointment, my sales rep called to check and make sure everything was ok and to let him know if I needed during my service visit. Troy, Phil service appointment, my sales rep called to check and make sure everything was ok and to let him know if I needed during my service visit. Troy, Phil and the entire service department are always super helpful and ensures everything is explained. The driver who picked me up was also very nice and pleasant! Thanks MB of Columbus! More

I've recently had the opportunity to have the scheduled B service done on my CL550. The service team members are ALL very professional, friendly an awesome. And they always provide amazing customers service! service done on my CL550. The service team members are ALL very professional, friendly an awesome. And they always provide amazing customers service! More