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Mercedes-Benz of Columbus - Service Center

Columbus, GA

4.7
976 Reviews

976 Reviews of Mercedes-Benz of Columbus - Service Center

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September 29, 2020

Always great service, when it was determined the car could not be repaired in a timely manner the service department provided a new vehicle for use while my car was in for repairs. They were and have al More

by DSMITH9721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
Sep 29, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your sharing your experience. We're glad we could provide you with a new vehicle while we worked on yours. We know you still have to get things done while your car is being repaired. Give us a call at 706-256-6100 if you have any questions, comments, or concerns.

September 29, 2020

Love going and receiving service at Mercedes Service is Love going and receiving service at Mercedes Service is always excellent and everyone there treats customers w/ care and respect. My favorite place More

by ROSEDEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre, Tyler Knowles
Sep 29, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your kind words. We love seeing you at the dealership and we look forward to your next visit. If you ever need anything in the meantime, please give us a call at 706-256-6100. We're always here to help.

September 28, 2020

I love this dealership because if you have a appointment they are always prepared to begin service and dies a great job on top of that. More

by GCOOP66
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre, Tyler Knowles
Sep 29, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your kind words! Reviews like these let us know that we have to keep up the good work. We are looking forward to seeing you next time. If you need anything in the meantime, give us a call at 706-256-6100. Safe travels!

September 26, 2020

I really appreciate the awesome customer service provided by the Columbus MB folks. Tyler was very courteous, Lizzy is always helpful and I will continue to use their service dept! More

by Jennifer S.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre, Tyler Knowles
Sep 28, 2020 -

Mercedes-Benz of Columbus responded

Thanks for taking the time to write a review. We appreciate your business and look forward to seeing you again. Safe travels!

September 19, 2020

The dealership is in a convenient location and the customer service in the Service Department is fantastic. They explain everything in detail, answer all questions and concerns and they are all incred More

by TEJEDADAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Knowles
Sep 21, 2020 -

Mercedes-Benz of Columbus responded

Thank you for your kind words. We aim to provide an exceptional service experience each and every time. Please give us a call at 706-256-6100 if you need anything. Safe travels!

September 02, 2020

Its always a pleasure to visit the Mercedes Benz service center here in Columbus. They always provide great professional customer. Always exceptionally friendly. All of the service associates seem to work t More

by RENEEC35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre, Tyler Knowles
Sep 02, 2020 -

Mercedes-Benz of Columbus responded

We're happy to hear you were satisfied with your service experience. It's our goal to get you in and out as fast as possible all while working on your vehicle to make sure it's efficient. Please give us a call at 706-256-6100 if you need anything. We're always here to help. Wishing you many happy miles!

August 15, 2020

The dealership and the people I have dealt with are great, but the maintenance costs are way too high. This will cause me to not want another Mercedes. More

by PBURT0
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Tyler Knowles
Aug 17, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your feedback. Give us a call at 706-256-6100 and we can see if you're eligible for any maintenance packages. Please ask for Debi Lewis. We're here to help.

August 15, 2020

Cheerful and Efficient Follow up on a previous visit for and air conditioner issue was quick and efficient. Installed a new part and recharge the system. I’m always impresse More

by FISHDAD1871
Recommend Dealer
Yes
Employees Worked With
Other Employees : Angie Braid, Troy Reed, Jerry McIntyre, Tyler Knowles
Aug 17, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your feedback. We strive to provide superior customer service. Please give us a call at 706-256-6100 if you have any questions, comments, or concerns.

August 12, 2020

Thank You for taking care of my 2007 S550 4Matic Great Service!!!!! Your service technicians are very very concerned about the customer satisfaction and go above and beyond to ensure professionalism More

by DAMNSIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Reed, Tyler Knowles
Aug 14, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your feedback! Customer satisfaction is very important to us. Please give us a call if you ever need anything. Safe travels!

August 12, 2020

Today's Experience My experience today was rewarding . I was very happy with my result. Thank you so much for your service. I greatly appreciated it! Have a nice day. More

by tonylcmil@bellsouth.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Reed, Jerry McIntyre
Aug 14, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your feedback. We're glad to hear you were satisfied with your service and with your experience at Mercedes-Benz of Columbus. We always strive to provide superior customer service. Wishing you many happy miles!

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