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Mercedes-Benz of Columbus - Service Center

Columbus, GA

4.7
950 Reviews

950 Reviews of Mercedes-Benz of Columbus - Service Center

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June 26, 2020

Excellent and efficient service! I used the valet service and the picked my car up and took it to the dealership which was over 4”0 miles away from me. I was able to get my car serviced and not have to miss More

by KHEART2009
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
Jun 26, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your review. We strive to provide an exceptional experience each and every time. We appreciate your business. Safe travels!

June 26, 2020

MBC is always ready to serve and provide excellent service! They have never left me stranded or feeling neglected in my 13 years with them. More

by Dee
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Waller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre
Jun 26, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your loyalty to our dealership. Please give us a call at 706-256-6100 if you ever have any questions, comments, or concerns. We truly value you and we are here for you.

June 26, 2020

Mercedes Benz of Columbus is the best dealer in the area and the business. They are definitely a cut above all the rest of the dealers in the tri-city area. More

by therman.m.barnes.jr1
Recommend Dealer
Yes
Employees Worked With
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre
Jun 26, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your feedback! We pride ourselves on providing the best car-buying experience for each and every customer. Please give us a call if you need anything.

June 26, 2020

Courteous Service I love Mercedes-Benz of Columbus. They always get me in for my service appointments quickly. And, the courtesy car wash is icing on the cake! Thank More

by RASHMIJHUDSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
Jun 26, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your feedback. Our customers are our number 1 priority and we are thrilled that we were able to exceed your expectations! Thank you for taking the time to write this review. We look forward to your next visit and wish you many more happy miles in your Mercedes-Benz.

June 20, 2020

Every time i have gone in to do services the service department has been nothing but respectful and very helpful with answering questions very pleased More

by williambarnes2212
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre
Jun 22, 2020 -

Mercedes-Benz of Columbus responded

We appreciate you taking the time to write a review. Please let us know how we can be of service in the future. Give us a call at 706-256-6100 whenever you need anything. Safe travels!

June 12, 2020

NOT SATISFIED WITH THE SERVICE I AM NOT SATISFIED WITH THE SERVICE BECAUSE i HAVE PAID FOR A KEY THAT WAS REALLY NOT NEEDED. SINCE THE ELECTRONIC SWITCH WAS INSTALLED MY AC/ON More

by kcj2chat
Recommend Dealer
No
Employees Worked With
Jun 12, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your feedback. Our Service Manager, Troy Reed, will reach out to you to reach a resolution.

June 12, 2020

On yesterday when I arrived, I was greeted with great customer services. Everyone from front counter too the young lady that answered the phone a couples of days ago taking my appointment. But, I hav More

by SMITH_ALISONM
Recommend Dealer
Yes
Employees Worked With
Troy Reed, Jerry McIntyre
Jun 15, 2020 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience at Mercedes-Benz of Columbus. We pride ourselves on providing top notch customer service. We're looking forward to seeing you again. Please give us a call at 706-256-6100 should you need anything. Safe travels!

June 11, 2020

Outstanding dealership ! Doing business with the dealership for over 20 years ! Excellent and carting staff and personnel , especially service department ! All departments give exceptional care ! More

by 19Mathews
Recommend Dealer
Yes
Employees Worked With
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wonderful young man in the department that sells Mercedes Benz accessories , caps, clothes, key rings, ryc, Troy Reed, Jerry McIntyre
Jun 11, 2020 -

Mercedes-Benz of Columbus responded

Thanks for taking the time to write this review. We appreciate your loyalty and your business. Please give us a call at 706-256-6100 if you ever need anything. Safe travels!

May 27, 2020

Everything was outstanding from start to finish. I will definitely love to visit your dealership again for service or sales. Great service team at Columbus Mercedes More

by collinseldred
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your review. We are thrilled that we exceeded your expectation. Please give us a call at 706-256-6100 if you need anything!

May 22, 2020

Efficient service! For those of you who are worried about the virus - Mercedes provided hand sanitizer and gloves if needed and all employees wore masks! My service toda More

by pfeifferp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
May 28, 2020 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience at Mercedes-Benz of Columbus. The safety of our customers is our top priority. We appreciate your business. Safe travels!

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