Mercedes-Benz of Columbus - Service Center

Lauren was proactive in communicating my vehicle's progress. Their service department is top-notch. progress. Their service department is top-notch. More

I liked the customer service; everyone was helpful. I will take advantage of some of the benefits next time. I will probably buy a car from this dealershp. I will take advantage of some of the benefits next time. I will probably buy a car from this dealershp. More

"I’d like to extend my highest praise and appreciation for Haley McDonald at Mercedes-Benz of Columbus, Georgia. Haley went above and beyond to assist us with our vehicle repair, demonstrating exceptional for Haley McDonald at Mercedes-Benz of Columbus, Georgia. Haley went above and beyond to assist us with our vehicle repair, demonstrating exceptional professionalism and dedication. She was incredibly kind and courteous throughout the entire process, keeping us updated on the progress and ensuring we were fully informed every step of the way. Haley took the time to investigate our vehicle warranty and confirmed that our repairs were covered, saving us from what could have been a challenging situation. Her commitment to finding us the best value and her attentiveness to our needs turned what could have been a stressful experience into a positive one. We’re extremely grateful for her dedication to outstanding customer service and the genuine care she showed us. Thank you, Haley!" More

Mercedes-Benz of Columbus is THE BEST! !! Well let me rephrase that!! Rochelle of Mercedes-Benz of Columbus is THE BEST!! She made sure I was taking care of and going the extra mile in doin !! Well let me rephrase that!! Rochelle of Mercedes-Benz of Columbus is THE BEST!! She made sure I was taking care of and going the extra mile in doing so! I am new to the area and Columbus has been good to me...... No complaints!!! More

Great Dealership customer service. They accommodated me very well with a nice loaner vehicle and they also fixed my car issue in a timely manner. They accommodated me very well with a nice loaner vehicle and they also fixed my car issue in a timely manner. More

This dealership is so professional and friendly. Rachelle made my service experience so easy and enjoyable! Everyone in the dealership was so friendly and professional. I would recommend them to an Rachelle made my service experience so easy and enjoyable! Everyone in the dealership was so friendly and professional. I would recommend them to any Mercedes owners! They are the cream of the crop! More

Been customer for years. Continued friendship with Linda Williams, Nadie Martin, Richard Joiner, Ernest Jenkins is the best customer service rep I've ever had. Continued friendship with Linda Williams, Nadie Martin, Richard Joiner, Ernest Jenkins is the best customer service rep I've ever had. More

Haley was helpful and informative. She spoke with me about needing tires soon and offered to help with that. My service was performed quickly and they even cleaned my car. Another posi She spoke with me about needing tires soon and offered to help with that. My service was performed quickly and they even cleaned my car. Another positive experience. More

Very nice experience. My car was ready and clean as promised. Have used this dealership for many years. My car was ready and clean as promised. Have used this dealership for many years. More

This dealership knows how to do customer service! ! I will buy another Mercedes just to stay with this group!!!! From the parking lot, to the shuttle, to the service personnel, to the folks behind the ! I will buy another Mercedes just to stay with this group!!!! From the parking lot, to the shuttle, to the service personnel, to the folks behind the scenes. They are the best in town!!! More