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Mercedes-Benz of Columbus - Service Center

Columbus, GA

4.7
965 Reviews

965 Reviews of Mercedes-Benz of Columbus - Service Center

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November 01, 2024

Mercedes-Benz of Columbus is THE BEST! !! Well let me rephrase that!! Rochelle of Mercedes-Benz of Columbus is THE BEST!! She made sure I was taking care of and going the extra mile in doin More

by Shunta k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Been customer for years. Continued friendship with Linda Williams, Nadie Martin, Richard Joiner, Ernest Jenkins is the best customer service rep I've ever had. More

by SILKY0050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Haley was helpful and informative. She spoke with me about needing tires soon and offered to help with that. My service was performed quickly and they even cleaned my car. Another posi More

by jredmond1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

Very nice experience. My car was ready and clean as promised. Have used this dealership for many years. More

by KRYSAKL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

This dealership knows how to do customer service! ! I will buy another Mercedes just to stay with this group!!!! From the parking lot, to the shuttle, to the service personnel, to the folks behind the More

by dmroebuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry
October 17, 2024

Comfortable waiting room. . work done in a timely manner.. everyone was very nice. Good experience More

by Rose Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

Enjoyable. Explained high cost of service very well. Time for service was very timely. Professional More

by rmp1938
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

After dealing with other dealerships and not getting the quality service I felt we should be getting from Mercedes, We decided to try Columbus Mercedes. Haley and the staff has been wonderful. I highly reco More

by trompsman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

My experience with your dealership was excellent. I appreciate all you did to service my car. Thank you very much. More

by M.PRESSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

Haley is very professional and showed she cares about making sure every customer is happy and satisfied. More

by Dog🐶 21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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