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Mercedes-Benz of Columbus - Service Center

Columbus, GA

4.7
974 Reviews
Call Service Center (706) 256-6100

974 Reviews of Mercedes-Benz of Columbus - Service Center

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March 29, 2022

Very helpful staff that was looking at more than just what I came in for. More

by ljpollauf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2022 -

Mercedes-Benz of Columbus responded

Thanks for your feedback! Please let us know if there is anything else we can do for you. We look forward to your next visit!

March 28, 2022

Very convenient and considerate of their customers. They picked up my vehicle from home to take care of an issue I had with my A/C. Brought my car back clean and good as new! Thank you Mercedes!! More

by raevenfinch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2022 -

Mercedes-Benz of Columbus responded

You are so welcome, raevenfinsh! We are delighted to hear your service experience was wonderful and look forward to continue servicing your vehicle in the future. Please don't hesitate to reach out to us if there is anything else we can do for you.

March 27, 2022

They were really great in terms of customer relations even with a small mishap of not checking something I inquired about. Great staff and mechanics. More

by H.SCHOETTLIN08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Two mechanics
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Mar 28, 2022 -

Mercedes-Benz of Columbus responded

H.SCHOETTLIN08, thank you for your feedback. We appreciate your patience working with us. Please don't hesitate to let us know if there is anything else we can do to make your experience better. We look forward to servicing your needs in there future.

March 26, 2022

polite, efficient, organized, complete work done well. Don't need to say any more now More

by NOGOLD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2022 -

Mercedes-Benz of Columbus responded

NOGOLD, we appreciate you taking the time to share your thoughts about our service department. We value your feedback and will be sure to share your kind words with our team. We look forward to seeing you at your next visit!

March 26, 2022

Very courteous, I enjoyed my experience with this dealership. They were extremely professional and detailed. More

by tsjacksonjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2022 -

Mercedes-Benz of Columbus responded

Tsjacksonjr, thank you so much for sharing about your experience! Please let us know if there is anything else we can do for you. Wishing you many happy miles!

March 24, 2022

Great service, very professional staff. It's a great comfort to know that this is a dealership that takes care of my service needs More

by dobson5749
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley
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Mar 28, 2022 -

Mercedes-Benz of Columbus responded

Thank you dobson5749, for sharing your feedback about our service department. Please don't hesitate to give us a call if there is anything else we can do for you. We look forward to your next visit!

March 23, 2022

It’s nice to have a MB service dept that can accommodate Tall Sprinter Vans. Great staff as well! More

by FUKAIHH
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2022 -

Mercedes-Benz of Columbus responded

FUKAIHH, thank you so much for the feedback! We are delighted to hear that we were able to provide you with a great experience! Please don't hesitate to reach out to us if there is anything else we can do for you!

March 21, 2022

Nicely renovated building, organized staff members. friendly staff, customer-driven and helpful. Always a pleasure. More

by mjwright757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RJ Campbell
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Mar 21, 2022 -

Mercedes-Benz of Columbus responded

We are delighted to hear your feedback, mjwright757. Thank you for sharing and please let us know there is anything else we can assist you with. We look forward to continue serving your needs!

March 16, 2022

Did not perform all services requested. Specifically, did not adjust tire pressure even though requested at time of making appointment and again at checking. Not first time service requeste More

by PEARCEPHILLIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2022 -

Mercedes-Benz of Columbus responded

PEARCEPHILLE, thank you for taking the time to leave feedback. We are not perfect and it's reviews like yours that help us understand areas that need improvement. Please don't hesitate to drop by so that we can adjust your tire pressure, as we provide complementary tire pressure adjustments and fluid top offs, without any appointment or service/repair necessary. We appreciate your business and look forward to seeing you again in the future!

March 11, 2022

i have good service thear nice people i like it go over thear i am appricat yoyr service More

by shil0258
Customer Service
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2022 -

Mercedes-Benz of Columbus responded

Shil0258, thank you for your feedback! Please let us know if there is anything else we can do for you. We look forward to seeing you at your next visit!

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