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Mercedes-Benz of Columbus - Service Center

Columbus, GA

4.7
972 Reviews

972 Reviews of Mercedes-Benz of Columbus - Service Center

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August 09, 2022

This dealership is very knowledgeable and courteous. I travel miles to use them. They Exceeds my expectations. Great staff they seems to care about all issues. I diffifant recommend this dealership. More

by MAGNUSBAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Mercedes-Benz of Columbus responded

MAGNUSBAKER, thank you so much for taking the tine to share your feedback about our service department. We are happy to hear your expectations were not just met, but exceeded. We will be sure to pass on your review to Lizzy, Lauren and the rest of our service team. Please don't hesitate to reach out to us next time we can be of assistance!

August 02, 2022

The Mercedes Benz of Columbus has a very well managed service department. Set up appointment on line and car was ready the same day!!! Thank You, More

by PWYNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Mercedes-Benz of Columbus responded

Thank you so much for your feedback, PWYNN. Please let us know if there is anything else we can do to assist you. We look forward to continue servicing your Mercedes-Benz needs.

July 28, 2022

Had an amazingly wonder experience at Columbus Mercedes location, very warm and friendly. Great service More

by glb0729
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Mercedes-Benz of Columbus responded

Blb0729, we are delighted to hear your feedback! Thank you for sharing! We look forward to continue serving your Mercedes-Benz needs :)

July 25, 2022

Lauren is great; keeps you informed & is very responsive. Always has a smile and positive attitude. More

by p.bray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Mercedes-Benz of Columbus responded

Thank you for your feedback, p.bray! Please don't hesitate to reach out if there is anything else we can assist you with!

July 21, 2022

Everyone was so polite and nice and very helpful I would definitely recommend to others More

by BLACKBEAUTY1227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Mercedes-Benz of Columbus responded

BLACKBEAUTY1227, thank you for sharing your feedback! We are delighted to hear about your experience! We look forward to continue serving your needs :)

July 15, 2022

I was previously a customer at Albany Mercedes. The people at Columbus Mercedes actually made me feel like they were happy to see me. They did accomodate all of my requests, and did a great job o More

by footdoc0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Mercedes-Benz of Columbus responded

Footdoc0, we are delighted to hear your feedback! We are committed to our customers and are happy to hear that it shows. We look forward to continue serving your Mercedes-Benz needs. Please don't hesitate to reach out to us if there is anything we can do for you!

July 14, 2022

First time using Mercedes-Benz of Columbus and it was an absolutely outstanding experience. They knew I was coming from out of town and got me checked in and my vehicles issue corrected in about half the t More

by JPANGLE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ Campbell
Jul 18, 2022 -

Mercedes-Benz of Columbus responded

JPANGLE1, thank you so much for sharing about your service experience! We will be sure to share your feedback with our service team. Please let us know if there is anything else we can do for you!

July 14, 2022

Customer service was great free coffee and water comfortable waiting room the staff was very knowledgeable More

by uchee412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Mercedes-Benz of Columbus responded

Thank you uchee412, for your feedback about your service experience! Please let us know if there is anything else we can do to assist you!

July 08, 2022

Was afraid to drive car to service center and they directed me to Mercedes-Benz Towing Service. They were able to diagnose my problem right away. I have nothing but praise for the Service Dept staff. More

by our10grands
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Mercedes-Benz of Columbus responded

Thank you for your feedback, our10grands. We are thrilled to hear that our service department team was able to accommodate you! Please don't hesitate to reach out to us if there is anything else we can do for you :)

July 04, 2022

I had gone for the repair of my car and I found everything to be great. The staff was very professional, helpful and courteous. Congratulations for excellent service! More

by govilnk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don
Jul 06, 2022 -

Mercedes-Benz of Columbus responded

Govilnk, thank you so much for sharing! We are delighted to hear your feedback about our service department. Please don't hesitate to reach out to us if there is anything else we can do for you. We look forward to assisting you at your next service!

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